aloft San Antonio Airport, San Antonio, Check In

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Rank

37th

Out of 504

aloft San Antonio Airport	Average Price: $147 Check Rates

Hotel Class:

838 NorthWest Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 11 of 111
Average review rating: 4.29

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (43) , Travelocity (7) , TripAdvisor (97)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 24 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
helpful (2) hotel (3) need (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There were no problems upon check-in, our room was very modern chic and comfortable.

"Wonderful Place to Stay " Read full review on TripAdvisor 7/12/2010 Vote

2. Check-in was handled quickly and efficiently by a young man at the Aloha desk, he explained where to park my car (in a garage just behind the hotel.

"Stylish and fun, but some wierd issues " Read full review on TripAdvisor 3/12/2010 Vote

3. Check in and check out was easy and the staff reacted quickly to any request I made.

"This is where I will stay from now on! " Read full review on Expedia 11/17/2009 Vote

4. The check in is so easy u just go up to the kiosk and check in and out there is a front desk that is very helpful with finding directions etc.

"Great Customer service " Read full review on Expedia 5/27/2009 Vote

5. Brand new, 3rd guest to check-in.

"Great hotel " Read full review on Expedia 3/31/2009 Vote

6. Most of the services at this hotel are self-service, but the still need to have enough staff at the front desk to not make the check-in process take 15 minutes of wait time in line because you only have one person and no automated check in procedures.

"Nice Rooms but understaffed and noisy public areas " Read full review on TripAdvisor 4/27/2012 Vote

7. We were traveling with a small child and were looking for a early check in.

"Great Service " Read full review on TripAdvisor 3/26/2012 Vote

8. We get there, and go to check in, I have an open mind over what to do over the extra bed and approach the front desk associate very politely, and ask her what they could do to help us.

"Terrible! Nothing, I mean, NOTHING, like the pictures online. " Read full review on TripAdvisor 2/18/2012 Vote

9. Check-in was fine.

"Aloft Staff in Training - Not Their Fault " Read full review on TripAdvisor 1/29/2012 Vote

10. At check out I was eager to leave, (and never come back) but forgot something at my room, so I repeated the experience (but thanks god) this time only 2 times from check in to my room.

Read full review on TripAdvisor 6/14/2011 Vote