Catalina Hotel, Miami Beach, Service

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OpinionWell
Rank

33rd

Out of 468

Catalina Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1732 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 6 of 34
Average review rating: 3.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (182) bathroom (149) beach (426) bed (101) bill (15) breakfast (37) cabana (15) charge (30) check in (85) check out (31) closet (23) complimentary (26) concierge (25) cost (22) deal (34) decor (35) dinner (21) fee (33) food (80) front desk (147) hotel (1002) housekeeping (21) lobby (107) location (215) maid (18) manager (39) money (54) ocean (36) parking (36) pool (234) price (82) rate (28) recommend (83) refund (20) restaurant (146) room (985) service (174) sheets (17) shower (124) shuttle (91) staff (292) street (75) suite (16) towel (141) valet (37) valet parking (16) value (20) view (22) walk (94)

Service

Appears in 174 comments.

64% wrote positive comments about service

The following words were used in comments with Service:
bad (9) beach (17) customer (31) desk (13) food (9) friendly (14) good (13) great (36) horrible (8) hotel (51) location (7) need (7) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Although I did get good service from one gentleman who set me up with a cab to the Ft.

"If you are over 35 avoid this place like the plague " Read full review on TripAdvisor 6/23/2010 Vote

2. I was actually impressed with the menu and good service.

"Amazing experience, great service, fun vibe " Read full review on TripAdvisor 6/15/2010 Vote

3. The customer service was awesome, the staff was very nice.

"The Catalina was fabulous! " Read full review on TripAdvisor 6/10/2010 Vote

4. Great DJ, great pools, great service for the beach too(they give you beach towels and directions to the beach w/chairs and beachstaff).

"Nice but could be so much better! " Read full review on TripAdvisor 6/8/2010 Vote

5. The overstuffed red chaises were perfect for reading (while looking elegantly casual), and the service wonderful.

"Personalized, human service and beautiful attention to detail! " Read full review on TripAdvisor 4/15/2010 Vote

6. YOU CAN FIND BETTER HOTELS FOR LOWER PRICE AND BETTER SERVICE.

"HIGH COST FOR THE ROOMS AND CLEANLINESS OTHER HOTELS TO COMPARE " Read full review on Expedia 2/3/2010 Vote

7. The service at this hotel was the best I have ever had in south beach.

"Best Service in South Beach " Read full review on Expedia 2/3/2010 Vote

8. My wife and I travel very often and rarely encounter such great service.

"The location near Lincoln Rd is great, but so is the sushi, rooftop pool, and complimentary drinks " Read full review on TripAdvisor 1/26/2010 Vote

9. The service is very nice.

"We could never have asked for more " Read full review on TripAdvisor 1/25/2010 Vote

10. The service was friendly and the hotel was really good.

"Excellent value for money and perfect position " Read full review on TripAdvisor 12/2/2009 Vote