Catalina Hotel, Miami Beach, Check In

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OpinionWell
Rank

33rd

Out of 468

Catalina Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1732 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 6 of 34
Average review rating: 3.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (182) bathroom (149) beach (426) bed (101) bill (15) breakfast (37) cabana (15) charge (30) check in (85) check out (31) closet (23) complimentary (26) concierge (25) cost (22) deal (34) decor (35) dinner (21) fee (33) food (80) front desk (147) hotel (1002) housekeeping (21) lobby (107) location (215) maid (18) manager (39) money (54) ocean (36) parking (36) pool (234) price (82) rate (28) recommend (83) refund (20) restaurant (146) room (985) service (174) sheets (17) shower (124) shuttle (91) staff (292) street (75) suite (16) towel (141) valet (37) valet parking (16) value (20) view (22) walk (94)

Check in Traveler Insight - Check-in Woes

Appears in 85 comments.

50% wrote positive comments about check in

The following words were used in comments with Check in:
clean (4) desk (13) drink (7) friendly (6) hotel (12) liked (6) lobby (4) rude (7) small (4) smooth (6) staff (12) upgraded (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon check-in we were offered a free upgrade to a larger room.

"You will love the Catalina...location, location, location! " Read full review on TripAdvisor 6/18/2010 Vote

2. The staff was super friendly on check in and checkout.

"Amazing experience, great service, fun vibe " Read full review on TripAdvisor 6/15/2010 Vote

3. When we advised that Tyrell stated it would be complimentary, Dion said come to check in and 'talk about it'.

"Never again!! " Read full review on TripAdvisor 9/20/2009 Vote

4. charlie the concierge, who was just as happy to help us check-in to our flight online, even though we didn't need any clubbing services.

"we loved our stay, we'll be back " Read full review on TripAdvisor 8/5/2009 Vote

5. (They said secure check in but what I didn't like was that the bags just say there in the lobby.

"A good experience " Read full review on TripAdvisor 6/19/2009 Vote

6. Check-in was easy and quick.

"Another Great Relaxing Weekend at Catalina!!! " Read full review on TripAdvisor 6/2/2009 Vote

7. The check in staff was awesome and very informative.

"Best time in Miami to date! " Read full review on TripAdvisor 3/10/2009 Vote

8. He just explained that there must have been a 'mix up' at the front desk during check-in by a new employee.

"Worst Experience Ever! " Read full review on TripAdvisor 8/24/2008 Vote

9. Check in was great, very smooth.

"Great for the price! " Read full review on TripAdvisor 8/4/2008 Vote

10. Maybe it was because our expectations were so low, but we had a very enjoyable time at the Catalina, beginning with the ultra -friendly check in agent (Jennifer).

"Surpassed Our Low Expectations " Read full review on TripAdvisor 7/31/2008 Vote