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Rank
33rd
Out of 468

Catalina Hotel

Average Daily Rate: NA  
 
Hotel Class:
1732 Collins Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 6 of 34
Average review rating: 3.39
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)
SAFE TO BOOK ? (2/5 issues found)
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Fee
Appears in 33 comments. 
The following words were used in comments with Fee:
mistake (2)   night (5)   rude (2)   shuttle (2)   spa (2)   staff (4)   surprise (2)   upgraded (3)   well (2)    
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1. Tyrell was so sweet to offer us an upgrade at a nominal fee in the Dorset building where the rooms were larger than the other buildings-This hotel is actually 3 different buildings right next to each other- it really made our day.
"Great Hotel-Great Staff-Great Weekend! " Read full review on TripAdvisor   7/7/2010 Vote      
2. We also appreciated the beach club which was really a surprise as the hotel was advertised as 'hotel and spa'- whereas I was a little disappointed that there was no real spa on the property, the beach club made up for it- it was a pleasure not having to pay for the chaises and cushions(but there was a small fee for the umbrella).
"Great Hotel-Great Staff-Great Weekend! " Read full review on TripAdvisor   7/7/2010 Vote      
3. So When We Go To Check Out The Lady Says Theres A Resort Fee That Was Not Explained To Us By None Of The Rude Staff That Was There.
"Please please please do not go here its awful " Read full review on TripAdvisor   6/30/2010 Vote      
4. After the conversion fee on our Visa (Canadian funds) we were out about $20.00.
"What a dive! " Read full review on TripAdvisor   4/8/2010 Vote      
5. they also require a 100 dollar deposit and a 15$ resort fee for the pool areas which are absolute garbage, im a pretty liberal and laid back person, but for the price you could stay at a 5 star.
"Not worth the money, would never stay here again " Read full review on TripAdvisor   3/30/2010 Vote      
6. The staff is very poorly trained and disorganized (I had to ask 4 people until I finally got an answer if they charge a connection fee when dialing a 800 number).
"High price, poor service " Read full review on TripAdvisor   3/18/2010 Vote      
7. For a one-time 50$ fee (irrespective of duration of stay, I think), you can upgrade yourself to either the Maxine or Dorset.
"Great location - but you get what you pay for " Read full review on TripAdvisor   2/23/2010 Vote      
8. The next morning we moved to an Executive King in the Dorset but were charged an additional fee.
"OK - depending on which building your room is in. " Read full review on Expedia   2/1/2010 Vote      
9. Had to call from my cell phone to request early check-out to which I was told they would call me at 8am to tell me if that was even possible, in addition to the fee they charged.
"AVOID THIS HOTEL!!!!!!!!!!!!!!! " Read full review on TripAdvisor   1/5/2010 Vote      
10. Add to that when you arrive they hit you with a mandatory $15 per day Resort Fee, which as far as we could tell, lets you use the swimming pool.
"Do Not Stay Here " Read full review on TripAdvisor   12/17/2009 Vote      
   
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