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Rank
33rd
Out of 468

Catalina Hotel

Average Daily Rate: NA  
 
Hotel Class:
1732 Collins Avenue
Miami Beach, 33139 View map  
4-Star Hotel Rank: 6 of 34
Average review rating: 3.39
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 20 comments. 
The following words were used in comments with Refund:
liked (2)   management (8)   money (3)   nice (2)   night (7)   rude (2)   staff (2)   thought (2)    
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1. If there is a way I'd like to get our refund for the 5 nights of $25/night.
"don't upgrade to a suit!! " Read full review on TripAdvisor   6/20/2007 Vote      
2. RENEE the manager helped me out a little and contact my bank but it wasnt able to be refunded until the 2 days.
"Honestly, It was a Disgrace. Put Me In Tears... " Read full review on TripAdvisor   6/22/2010 Vote      
3. When they thought they instantly refunded it, they didnt and it took all of my spending money and put an overdraft on my card.
"Honestly, It was a Disgrace. Put Me In Tears... " Read full review on TripAdvisor   6/22/2010 Vote      
4. They could give me a small refund back on my card.
"Waste of money - never again! " Read full review on TripAdvisor   4/6/2010 Vote      
5. I wanted to change hotels so badly, but was told by Bookit that I could not get a refund and would have make a new reservation and pay for it in full, which I would be stupid to do.
"Please Do Not Stay Here! " Read full review on TripAdvisor   11/16/2009 Vote      
6. I asked my money back (refund) and he didnt give me.
"Bring more money to pay for your stay " Read full review on TripAdvisor   7/24/2009 Vote      
7. At first they refused to give us a refund for the night we were not accomodated.
"I do not recommend this place " Read full review on Expedia   4/8/2009 Vote      
8. I had to argue with just about every manager at the hotel until they finally agreed to give us a refund for the night of the fire.
"I do not recommend this place " Read full review on Expedia   4/8/2009 Vote      
9. After threatening to report them to the BBB, we did get a call from the manager telling me that she would refund the $100.
"Biggest Mistake Of My Life " Read full review on TripAdvisor   3/31/2009 Vote      
10. Dont let the pictures fool you and the staff was rude and unprofessional and no early check in for they act as though they dont have room available but if i wasnt on the last leg of my vacation i would of stayed elsewhere even since they refused a refund.
""Never Again" " Read full review on TripAdvisor   9/10/2008 Vote      
   
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