Catalina Hotel, Miami Beach, Front Desk

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OpinionWell
Rank

33rd

Out of 468

Catalina Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1732 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 6 of 34
Average review rating: 3.39

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (108) , MyTravelGuide (119) , Travelocity (8) , TripAdvisor (415)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (182) bathroom (149) beach (426) bed (101) bill (15) breakfast (37) cabana (15) charge (30) check in (85) check out (31) closet (23) complimentary (26) concierge (25) cost (22) deal (34) decor (35) dinner (21) fee (33) food (80) front desk (147) hotel (1002) housekeeping (21) lobby (107) location (215) maid (18) manager (39) money (54) ocean (36) parking (36) pool (234) price (82) rate (28) recommend (83) refund (20) restaurant (146) room (985) service (174) sheets (17) shower (124) shuttle (91) staff (292) street (75) suite (16) towel (141) valet (37) valet parking (16) value (20) view (22) walk (94)

Front desk

Appears in 147 comments.

54% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) helpful (13) hotel (14) liked (5) need (7) new (6) nice (6) problem (5) rude (13) service (10) staff (35) valet (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Your front desk personnel is very friendly and helpful.

"Loved it! " Read full review on TripAdvisor 4/30/2010 Vote

2. PS: Raul at the front desk is VERY helpful and Nadav, a bartender is awesome.

"Great location - but you get what you pay for " Read full review on TripAdvisor 2/23/2010 Vote

3. The lobby is nice and the front desk staff were friendly.

"Good place for the money " Read full review on TripAdvisor 2/14/2010 Vote

4. The front desk was very helpful and so were the bellmen.

"Great place to stay " Read full review on TripAdvisor 8/4/2009 Vote

5. Check-in was seamless with valet right out front, and Tyrone at the front desk looked great and was very friendly.

"Catalina is a haven of fun, sun, and a great deal! " Read full review on TripAdvisor 7/1/2009 Vote

6. The Front Desk was really nice and helpful.

"A good experience " Read full review on TripAdvisor 6/19/2009 Vote

7. The front desk treated us as if WE were trying to get something for free, never once apologizing.

"Biggest Mistake Of My Life " Read full review on TripAdvisor 3/31/2009 Vote

8. I found all of the staff to be courteous and helpful, including the front desk.

"Totally worth the money " Read full review on TripAdvisor 3/8/2009 Vote

9. The staff at the front desk were amazing and very helpful with any questions I had asked.

"Great Hotel....for the money... " Read full review on TripAdvisor 2/21/2009 Vote

10. The plusses of the hotel are it's prime location, comfortable beds and service was friendly at the front desk.

"A tacky, depressing dump " Read full review on TripAdvisor 2/2/2009 Vote