The Fairmont Kea Lani Maui, Wailea (Maui), Staff

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Rank

1st

Out of 9

The Fairmont Kea Lani Maui	Average Price: $458 Check Rates

Hotel Class:

4100 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.41

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (80) , Travelocity (9) , TripAdvisor (1036) , YahooTravel (84)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (58) balcony (128) bar (154) bath (44) bathroom (259) beach (788) bed (99) breakfast (310) cabana (70) charge (64) check in (80) check out (35) closet (37) complimentary (82) concierge (76) cost (69) deal (52) decor (36) dinner (164) food (377) front desk (107) hotel (1321) housekeeping (50) lobby (112) location (202) lunch (99) manager (49) money (75) ocean (354) parking (81) patio (41) pool (1001) price (190) rate (82) recommend (155) restaurant (383) room (1431) room service (52) service (546) shower (90) shuttle (37) spa (91) staff (562) suite (512) towel (104) tub (48) valet (58) value (44) view (431) walk (134)

Staff

Appears in 562 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
amazed (21) attentive (24) beach (34) beauty (25) clean (31) desk (35) excellent (27) extremely (20) friendly (147) good (21) great (67) helpful (115) hotel (100) nice (41)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The resort itself was very nice; well kept up, clean and the staff was friendly and helpful.

"Value is horrible!!! " Read full review on TripAdvisor 5/17/2012 Vote

2. The staff was extremely helpful.

"Loved it! " Read full review on TripAdvisor 5/13/2012 Vote

3. You get what you pay for and the staff is very helpful.

"AWESOME hotel, so nice, open, breezy, and great service. " Read full review on TripAdvisor 5/12/2012 Vote

4. The staff was great; we were especially happy with the concierge service provided in terms of making dinner reservations at different spots on Maui and helping us coordinate transportation.

"Very Nice " Read full review on TripAdvisor 5/7/2012 Vote

5. Food:Staff:Overall they were all very friendly.

"Wonderful Resort For Family With Kids " Read full review on TripAdvisor 4/24/2012 Vote

6. All of the staff seemed to be interested in making the stay better and had smiles.

"Wonderful Resort For Family With Kids " Read full review on TripAdvisor 4/24/2012 Vote

7. Maintenance staff should be cleaning it often.

"Pool and Beach Way to Crowded and Bad Service!!! " Read full review on TripAdvisor 4/22/2012 Vote

8. Friendly helpful staff.

"Fabulous Resort! " Read full review on TripAdvisor 4/16/2012 Vote

9. Pro's Excellent Rooms, Great Adult Pool, Friendly and Attentive Staff.

"Visit " Read full review on TripAdvisor 4/16/2012 Vote

10. It is really the only small negative in a lovely hotel with a great staff of very friendly people who provide excellent customer service.

"4 1/2 Stars - Great place. " Read full review on TripAdvisor 4/13/2012 Vote