Home » United States » Hawaii » Wailea (Maui) Hotels » The Fairmont Kea Lani Maui
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Out of 9

The Fairmont Kea Lani Maui

Average Price: $458  
 
Hotel Class:
4100 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.41
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (80) , Travelocity (9) , TripAdvisor (1036) , YahooTravel (84)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 49 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (4)   hotel (9)   management (51)   nice (4)   night (8)   problem (3)   reservation (3)    
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1. I had a problem with one of the activities and told Audrey at the concierge, she took it to the manager right away and took care of that, I even got money back.
"Wonderful experience, beautiful honeymoon and unforgettable memories. " Read full review on TripAdvisor   1/1/2012 Vote      
2. There was an initial room change that did not satisfy, but come the morning the Asst Manager called up and had everything taken care of and it was perfect.
"Excellent even with renovations.... " Read full review on TripAdvisor   10/11/2011 Vote      
3. I congratulate the manager--he is obviously encouraging his people to excellence and it will show in how much you enjoy your vacation.
"FIrst rate resort in Paradise " Read full review on TripAdvisor   9/29/2011 Vote      
4. We got upgraded to the 5th floor ocean view suite which was very nice of the manager, Matt .
"Wonderful Resort " Read full review on TripAdvisor   8/18/2011 Vote      
5. On our second morning we went to the breakfast buffet (very good selections) and the manager remembered us right away and put in a special breakfast order with the chef.
"Splurge on a villa if you have kids in tow. " Read full review on TripAdvisor   4/9/2009 Vote      
6. i called the fairmont directly and spoke to a manager and he was awesome.
"wouldn't stay anywhere else!!!! " Read full review on TripAdvisor   6/5/2008 Vote      
7. We actually tried to find another hotel to stay at but were told by the manager that we would be responsible for the full stay at $699 per night if we left and she was unwilling to try to make things better.
"No Paradise here! " Read full review on TripAdvisor   3/24/2008 Vote      
8. The manager Scott is a hands on person who makes the best of everything.
"very nice but needs a little help " Read full review on TripAdvisor   12/8/2007 Vote      
9. We had a horrible experience with Carey Limousine and the concierge manager went out of her way to help us deal with them (terrible customer service at Carey).
"Outstanding service " Read full review on TripAdvisor   9/11/2007 Vote      
10. I went and spoke with a hotel manager who apologized for the incovenience.
"Pool and Beach Way to Crowded and Bad Service!!! " Read full review on TripAdvisor   4/22/2012 Vote      
   
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