The Fairmont Kea Lani Maui, Wailea (Maui), Concierge

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Rank

1st

Out of 9

The Fairmont Kea Lani Maui	Average Price: $458 Check Rates

Hotel Class:

4100 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.41

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (80) , Travelocity (9) , TripAdvisor (1036) , YahooTravel (84)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (58) balcony (128) bar (154) bath (44) bathroom (259) beach (788) bed (99) breakfast (310) cabana (70) charge (64) check in (80) check out (35) closet (37) complimentary (82) concierge (76) cost (69) deal (52) decor (36) dinner (164) food (377) front desk (107) hotel (1321) housekeeping (50) lobby (112) location (202) lunch (99) manager (49) money (75) ocean (354) parking (81) patio (41) pool (1001) price (190) rate (82) recommend (155) restaurant (383) room (1431) room service (52) service (546) shower (90) shuttle (37) spa (91) staff (562) suite (512) towel (104) tub (48) valet (58) value (44) view (431) walk (134)

Concierge

Appears in 76 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (4) desk (23) friendly (6) good (4) great (13) helpful (38) hotel (6) housekeeping (4) recommend (3) reservation (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Concierge and the car drivers were very good and helpful on where to go on the Island.

"Very Nice End to Honeymoon " Read full review on TripAdvisor 5/15/2012 Vote

2. The staff was great; we were especially happy with the concierge service provided in terms of making dinner reservations at different spots on Maui and helping us coordinate transportation.

"Very Nice " Read full review on TripAdvisor 5/7/2012 Vote

3. Last but not least, the concierge service is outstanding, best I have ever experienced in fact.

"Excellent stay & best concierge service I've ever experienced! " Read full review on TripAdvisor 1/7/2012 Vote

4. The concierge was BIG help with everything (my favorite was Missy) they told us about activities, shopping and restaurants.

"Wonderful experience, beautiful honeymoon and unforgettable memories. " Read full review on TripAdvisor 1/1/2012 Vote

5. The concierge was very helpful and was able to make all my golf tee times as requested and even at a discount from regular pricing.

"A Maui Dream " Read full review on TripAdvisor 12/9/2011 Vote

6. You can use the valets for free for your first night which is great when you're unloading your suitcases, etc. Their concierges are very helpful so by all means ask them about what to do, where to eat, etc. We didn't find the hotel construction bothersome and they're great deals to be had on food, cabanas, spa treatments, etc. during their construction period.

"paradise... " Read full review on TripAdvisor 11/22/2011 Vote

7. Everything is clean, modern and the service was just spectacular from the concierge to the baggage handlers to the pool servers to the front desk.

"Fabulous! " Read full review on TripAdvisor 11/16/2011 Vote

8. The Concierge is extremely helpful.

"Excellent honeymoon " Read full review on TripAdvisor 11/9/2011 Vote

9. Nevertheless, our concierge took care of all the arrangements and answered any questions about doing activities.

"Excellent honeymoon " Read full review on TripAdvisor 11/9/2011 Vote

10. Concierge was very helpful with directions to beaches in Maui.

"Outdated rooms but amazing resort amenities... " Read full review on TripAdvisor 10/24/2011 Vote