aloft Charlotte Uptown at the EpiCentre, Charlotte, Housekeeping

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OpinionWell
Rank

6th

Out of 269

aloft Charlotte Uptown at the EpiCentre	Average Price: $176 Check Rates

Hotel Class:

210 East Trade Street

Charlotte, 28202 View map

3-Star Hotel Rank: 1 of 67
Average review rating: 3.53

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (16) , Travelocity (4) , TripAdvisor (169)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (85) bath (4) bathroom (28) bed (41) breakfast (14) cable (5) charge (7) check in (25) checkout (9) closet (8) complimentary (11) cost (5) deal (8) deck (10) decor (16) dinner (6) downtown (32) fee (8) food (23) front desk (34) gym (4) hotel (433) housekeeping (6) lobby (85) location (132) manager (4) money (10) parking (93) pillow (12) pool (23) price (23) rate (17) recommend (25) restaurant (52) room (317) room service (16) service (39) shower (38) staff (90) street (39) suite (4) to park (11) towel (8) valet (24) valet parking (19) value (9) view (26) walk (27) wireless (13)

Housekeeping

Appears in 6 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) great (2) location (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The following day after housekeeping cleaned the room we came back and no washcloths were left.

"Way too noisy! " Read full review on TripAdvisor 8/19/2010 Vote

2. I pointed out that housekeeping might be a great place to start and it was never resolved.

"Not impressed " Read full review on TripAdvisor 7/31/2009 Vote

3. We called housekeeping and they brought up 3 washcloths.

"Way too noisy! " Read full review on TripAdvisor 8/19/2010 Vote

4. We called housekeeping again and were told that the hotel was out of washcloths and we did not have washcloths for the remainder of our stay.

"Way too noisy! " Read full review on TripAdvisor 8/19/2010 Vote

5. During our stay housekeeping also were not consistent in replacing coffee packets, washcloths, or bath mat, and crumbs did not get cleaned off the table in the room.

"Won't be returning. " Read full review on TripAdvisor 6/2/2009 Vote

6. Pros: clean, modern, located adjacent to great Charlotte entertainment & nightlife complex (Epicentre), nice center city location, well appointed guest rooms, free internet accessCons: a little tough to find (not well marked from the street), self parking instructions not clear (park underground in the Epicentre complex), housekeeping was inconvenient on both of the full days we stayed (day #1 left at 9:00 a.m., came back at 3:30 p.m. and still not done.

"Mostly pros..Some Cons " Read full review on TripAdvisor 8/30/2009 Vote