Doubletree San Antonio Airport, San Antonio, Staff

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Rank

81st

Out of 504

Doubletree San Antonio Airport	Average Daily Rate: NA Check Rates

Hotel Class:

37 NorthEast Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 38 of 111
Average review rating: 3.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (707) , Travelocity (5) , TripAdvisor (113) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (12) bar (8) bathroom (30) bathtub (3) bed (26) bill (3) breakfast (24) charge (9) check in (16) check out (5) complimentary (6) concierge (9) cost (4) decor (4) dinner (5) discount (3) downtown (8) food (17) front desk (42) highway (8) hot tub (5) hotel (190) housekeeping (9) lobby (23) location (38) lunch (5) manager (14) parking (15) pillow (4) pool (31) price (19) rate (8) recommend (11) restaurant (26) room (218) room service (6) service (40) sheets (2) shower (16) shuttle (28) staff (60) street (14) suite (7) towel (5) tub (4) value (6) view (11) walk (9) wireless (11)

Staff

Appears in 60 comments.

78% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (3) clean (3) courteous (2) desk (11) friendly (17) good (5) great (5) helpful (10) hotel (15) management (3) nice (9) professional (2) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Arrived to super friendly front staff and a really warm and fresh cookie.

"Wonderful stay! " Read full review on TripAdvisor 4/26/2012 Vote

2. The front desk staff was very nice and friendly, but when I got up to my room it smelled of smoke even though it was non-smoking.

"Horrible, definitely not a 3.5 star " Read full review on TripAdvisor 4/24/2012 Vote

3. the staff at the reception desk are very nice and helpful, the hotel is comfortable, not luxurius but it has everything you need in a shopping trip, they have a shuttle from the apto to the hotel and also to take you to the North Star Mall and all around, so it is very convinient.

"A comfortable hotel, near shopping area " Read full review on TripAdvisor 3/27/2012 Vote

4. The hotel staff was very gracious and always helpful (and the cookies given to us upon our arrival was a sweet surpirse.

"Nice hotel! " Read full review on TripAdvisor 3/19/2012 Vote

5. + It has a pool+ The staff is VERY nice and courteous.

"Worst Doubletree I've Ever Stayed In " Read full review on TripAdvisor 9/18/2011 Vote

6. The staff were very friendly but there is only free internet in the lobby which is a downside.

"Older but Clean " Read full review on TripAdvisor 7/1/2011 Vote

7. The accommodations were nice, the staff warm and friendly .

"Great hotel in the middle of Restaraunt row " Read full review on TripAdvisor 5/7/2011 Vote

8. The staff was terrific and provided the up most in service.

"Excellent Customer Service " Read full review on TripAdvisor 3/17/2011 Vote

9. The service staff is great and when we check in we are always feel welcomed.

"Favorite place to stay in San Antonio " Read full review on TripAdvisor 3/15/2011 Vote

10. Their staff is friendly and professional.

"A Texas Gem " Read full review on TripAdvisor 3/10/2011 Vote