Doubletree San Antonio Airport, San Antonio, Service

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Rank

81st

Out of 504

Doubletree San Antonio Airport	Average Daily Rate: NA Check Rates

Hotel Class:

37 NorthEast Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 38 of 111
Average review rating: 3.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (707) , Travelocity (5) , TripAdvisor (113) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (12) bar (8) bathroom (30) bathtub (3) bed (26) bill (3) breakfast (24) charge (9) check in (16) check out (5) complimentary (6) concierge (9) cost (4) decor (4) dinner (5) discount (3) downtown (8) food (17) front desk (42) highway (8) hot tub (5) hotel (190) housekeeping (9) lobby (23) location (38) lunch (5) manager (14) parking (15) pillow (4) pool (31) price (19) rate (8) recommend (11) restaurant (26) room (218) room service (6) service (40) sheets (2) shower (16) shuttle (28) staff (60) street (14) suite (7) towel (5) tub (4) value (6) view (11) walk (9) wireless (11)

Service

Appears in 40 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
good (7) great (6) hotel (13) impressed (3) problem (3) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I just came from a limited service that was better than this.

"Thought I would give them one more try....my mistake " Read full review on TripAdvisor 4/20/2012 Vote

2. This was my first time in San Antonio and I did like the spacious rooms, the great customer service, and wonderful bar and restaurant.

"Good place to stay " Read full review on TripAdvisor 9/17/2011 Vote

3. I just returned from a two-night business stay and was very happy with the room, the service and the location.

"Good value and convenient to downtown, too. " Read full review on TripAdvisor 7/9/2011 Vote

4. The hotel was quiet, fast Internet service and had the most delicious warm cookies.

"Excellent Customer Service " Read full review on TripAdvisor 3/17/2011 Vote

5. The service staff is great and when we check in we are always feel welcomed.

"Favorite place to stay in San Antonio " Read full review on TripAdvisor 3/15/2011 Vote

6. punctuality, great hot food, and excellent service.

"Awesome Wedding Venue " Read full review on TripAdvisor 6/12/2010 Vote

7. I'm sure the Motel 6 would have better service.

"What a crappy reception! " Read full review on TripAdvisor 3/21/2010 Vote

8. Great service.

"Stayed twice in a month-both times were great " Read full review on TripAdvisor 11/12/2009 Vote

9. ) The restaurant has a good breakfast buffet (not included in the rate) with bacon, sausage, made-to-order eggs, fruit, cereals, etc. Staff at the hotel and restaurant were friendly and provided good service.

"Nice courtyard; location good for airport but not for downtown " Read full review on TripAdvisor 8/9/2009 Vote

10. I was pleasantly surprised at their wonderful customer service given the reviews I read prior to booking my room.

"Awesome Stay!! " Read full review on TripAdvisor 8/4/2009 Vote