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Rank
2nd
Out of 33

Regal Palms Resort at Highlands Reserve-Disney area

Average Daily Rate: NA  
 
Hotel Class:
2700 Sand Mine Road
Davenport, 33897 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 3.81
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , Travelocity (58) , TripAdvisor (354)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 16 comments. 
100% wrote positive comments about charge
The following words were used in comments with Charge:
clean (5)   drink (2)   extra (5)   fee (5)   free (2)   garage (2)   management (2)   nice (2)    
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1. overall a good place for the $ they charge.
"A few days in Orlando " Read full review on Expedia   8/29/2010 Vote      
2. Even that they charge a cleaning fee is so dirty that as sonn as we arrived we try to clean the Villa in order to stay, we try to call the manager and never got an answaer.
"Not going back even for free. " Read full review on Expedia   1/5/2010 Vote      
3. my partner is in the army and we were able to get into seaword free of charge.
"great place for a family holiday " Read full review on TripAdvisor   1/23/2009 Vote      
4. We thought the food was rather average but it was nice to have a restaurant on site, and it was nice to be able to charge meals and pool drinks to our room number and pay for everything at checkout.
"Enjoyed our stay " Read full review on TripAdvisor   8/14/2007 Vote      
5. They tried to charge us for cleaning even though this was incorporated in our package deal and we had to wait 3 days for the coded safe to be activated, dispite numerous requests, which meant that we had to carry our valuables around with us until it was sorted.
"Great Value for Money " Read full review on TripAdvisor   5/27/2007 Vote      
6. He promised to give us a couple days extra in the condo, no charge, to make up for the trouble, but the resort locked us out the very next day.
"Poor Customer Service - Property NOT as described! Many problems! " Read full review on TripAdvisor   9/10/2009 Vote      
7. Locked all doors and exited via garage when we drove to resort to use big pool and was unable to get in upon return -there was a deadbolt on front door that only locked and unlocked from inside and the key we had only worked on deadbolt on front door and no other doors (ie - door from garage to house) - we didn't know - maintenance came,had no other keys, they called locksmith and tried to charge us for that - we argued that we didn't have adequate keys and so far have not been charged.
"Pool Houses Are Not At the Resort " Read full review on Expedia   7/8/2009 Vote      
8. Upon check in they had the audacity to charge a $* cleaning fee even though I had paid in full online.
"Not so good " Read full review on Travelocity   11/1/2008 Vote      
9. when i booked our trip, there was nothing mentioned about an additional charge after we got there, for 55.00 for a cleaning fee, and when i explained this to management, when they were telling me i had to pay it, her response was, if you don't like it, you can try another resort.
"huge disappointment, terrible service " Read full review on TripAdvisor   6/22/2008 Vote      
10. There is a free shuttle to the Disney Transportation station but it only leaves once a day and there is a $15.00 per adult charge for them to take you to Universal or Sea World.
"Great place for the price " Read full review on TripAdvisor   5/11/2008 Vote      
   
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