Diamond Hawaii Resort and Spa, Wailea, Service

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Rank

2nd

Out of 8

Diamond Hawaii Resort and Spa	Average Price: $246 Check Rates

Hotel Class:

555 Kaukahi Street

Wailea, 96753 View map

3-Star Hotel Rank: 1 of 4
Average review rating: 4.29

OpinionWell Value Index: 10

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (116) , Expedia (31) , TripAdvisor (378)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (34) balcony (39) bar (51) bath (51) bathroom (91) beach (443) bed (79) breakfast (206) cabana (24) charge (14) check in (24) complimentary (39) cost (20) deal (29) deck (14) decor (13) dinner (55) fee (41) food (93) front desk (59) gym (27) hot tub (16) hotel (949) landscape (33) lobby (55) location (102) manager (16) money (32) ocean (213) parking (55) pool (271) price (105) rate (28) recommend (84) restaurant (192) room (692) sauna (17) service (188) shower (106) shuttle (168) spa (147) staff (290) street (15) suite (145) towel (64) tub (32) valet (41) value (59) view (378) walk (54)

Service

Appears in 188 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) food (14) free (20) friendly (11) good (18) great (30) hotel (57)

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1. I got the feeling from her, and the rest of the staff, that they cared about providing good service and did so willingly.

"Great Low-key Hotel " Read full review on TripAdvisor 4/23/2012 Vote

2. Service throughout the resort is very good and the staff is very pleasant and accommodating.

"Great quiet resort " Read full review on TripAdvisor 4/14/2012 Vote

3. We even had a restaurant/hotel in Wailea call the hotel and have them come pick us up a few time, brilliant service with a smile.

"Clean, Quiet, Friendly " Read full review on TripAdvisor 4/10/2012 Vote

4. As I mentioned above the shuttle service is great.

"Clean, Quiet, Friendly " Read full review on TripAdvisor 4/10/2012 Vote

5. The service was very attentive.

"Wondful boutique hotel " Read full review on TripAdvisor 3/31/2012 Vote

6. The shuttle service to beach was great and timely.

"Heaven isn't too far away " Read full review on TripAdvisor 3/18/2012 Vote

7. ignore them this is a great get-a-way with awesome service and great beds.

"Big Thumbs up " Read full review on TripAdvisor 3/18/2012 Vote

8. Every detail of service was flawless.

"Capische Restaurant " Read full review on TripAdvisor 3/10/2012 Vote

9. The shuttle service to the beach was helpful and the drivers were friendly and courteous.

"dreary room " Read full review on TripAdvisor 3/8/2012 Vote

10. We loved the special service you get from all the staff - due to limited guest numbers they can really pay attention to your needs.

"Fantastic boutique resort, great value " Read full review on TripAdvisor 2/25/2012 Vote