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Rank
2nd
Out of 8

Diamond Hawaii Resort and Spa

Average Price: $246  
 
Hotel Class:
555 Kaukahi Street
Wailea, 96753 View map  
3-Star Hotel Rank: 1 of 4
Average review rating: 4.29
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (116) , TripAdvisor (378) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
free (5)   generous (4)   great (2)   hotel (3)   management (21)   night (2)   party (2)   reception (4)   responsive (2)   welcoming (3)    
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1. It was also wonderful to meet the manager, Marcus and get a free drink during the Friday night Manager's Reception.
"Amazing Experience! " Read full review on TripAdvisor   4/24/2012 Vote      
2. We have discussed our complaints regarding the hotel and ocean front with the manager and were satisfied with his response.
"OK, but disappointing. NOT a boutique hotel! " Read full review on TripAdvisor   2/21/2012 Vote      
3. Wall Street Journal and continental breakfast, the shuttle took us wherever we wanted to go, the front desk comped us on a bag of fish food (carp in all the pools), the hotel manager went out of his way to make us feel welcome, the masseuse fixed up my plantar fasciitis, and the manager's reception was terrific.
"A Find in the Hills Above Wailea " Read full review on TripAdvisor   9/22/2011 Vote      
4. Managers welcome party fun with free bar and live music.
"Paradise Found " Read full review on TripAdvisor   5/19/2011 Vote      
5. , which included free drinks with the general manager and front desk manager.
"Tropical oasis " Read full review on TripAdvisor   1/29/2011 Vote      
6. The staff, led by General Manager Markus Schale and Managing Director Kyoko Kimura, is doing great job and is very friendly and helpfull.
"Great place, very friendly and helpfull staff " Read full review on TripAdvisor   1/21/2011 Vote      
7. Five stars all around and a special thanks to Ann Ikuta, Sales and Events Manager, and Markus Schael for their incredable level of professionalism, courtesy and generosity.
"The Best Botique Hotel On Maui for Events " Read full review on TripAdvisor   5/5/2010 Vote      
8. We mentioned this to the manager, and a polite smile and shrug of the shoulders is all the response we got.
"Just don't expect the fitness centre to be open " Read full review on TripAdvisor   1/31/2010 Vote      
9. ) From Kimi, the graceful maid service, to the manager who welcomed us at a lovely evening reception, this place made us relax and thrive during our brief vacation.
"away from the madding crowd, hawaiian elegance, top notch service and charm as well " Read full review on TripAdvisor   11/27/2009 Vote      
10. The beach is a short hope away via the free courtesy aqua jeep, and the staff here are all amazing - from desk staff (Aika is charmed!) to housekeepers and the managers Marcus and Kyoko so courteous and helpful.
"Serene and Elegant " Read full review on TripAdvisor   10/31/2009 Vote      
   
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