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OpinionWell
Rank
2nd
Out of 91

Westin Kaanapali Ocean Resort Villas

Average Price: $404  
 
Hotel Class:
6 Kai Ala Drive
Lahaina, 96761 View map  
4-Star Hotel Rank: 1 of 12
Average review rating: 4.25
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 576 comments. 
90% wrote positive comments about staff
The following words were used in comments with Staff:
beauty (34)   clean (33)   concierge (33)   desk (60)   excellent (25)   friendly (143)   great (73)   helpful (99)   hotel (38)   housekeeping (27)   need (24)   nice (47)    
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1. On the other hand, the front desk staff is great- Deedee in particular.
"Nice, but they nickel and dime you " Read full review on TripAdvisor   5/22/2012 Vote      
2. The grounds are beautifully landscaped, the pools are crystal clear, and the staff makes you feel like royalty.
"Philip Akeo staff member great interest in guests needs....... " Read full review on TripAdvisor   5/21/2012 Vote      
3. The staff here are very helpful and welcoming, Rooms are excellent as you would expect from a Starwood Vacation Ownership property.
"Quality Westin Resort. " Read full review on TripAdvisor   5/16/2012 Vote      
4. The staff treats us like royalty and we are so grateful to have such a beautiful and relaxing place to vacation.
"So Many People to Thank! " Read full review on TripAdvisor   5/15/2012 Vote      
5. The bed was super comfortable, the staff were all exceptionally nice & friendly (loved the bell men/valets!)and the whole resort was spotless.
"Almost Perfect!! " Read full review on TripAdvisor   5/14/2012 Vote      
6. The most pleasant staff imaginable: front desk; Barbara, the consierge; Chris and Penny, the bartenders; and the valet (who gave us great tips for the airport return).
"Awesome " Read full review on TripAdvisor   5/12/2012 Vote      
7. It is a great place and for the most part, staff was very accommodating BUT we wouldn't stay there again.
"Lovely location, big resort! " Read full review on TripAdvisor   5/11/2012 Vote      
8. Front desk staff were friendly.
"Excellent room. Everything else average. " Read full review on TripAdvisor   5/11/2012 Vote      
9. The staff is wonderful, especially Hannah at the front desk.
"Much needed retreat " Read full review on TripAdvisor   5/10/2012 Vote      
10. Our room was ready at check in and the staff was very helpful.
"Excellent resort in a great location " Read full review on TripAdvisor   5/9/2012 Vote      
   
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