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Westin Kaanapali Ocean Resort Villas
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OpinionWell
Rank
2nd
Out of 91
Westin Kaanapali Ocean Resort Villas
Average Price: $404
Check Rates
Hotel Class:
6 Kai Ala Drive
Lahaina, 96761
View map
4-Star Hotel Rank:
1 of 12
Average review rating:
4.25
OpinionWell Value Index:
5
Traveler reviews analyzed:
Expedia
(
97
)
,
MyTravelGuide
(
4
)
,
TripAdvisor
(
1211
)
,
YahooTravel
(
27
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(113)
balcony
(197)
bar
(221)
bath
(41)
bathroom
(217)
beach
(1155)
bed
(228)
bill
(42)
breakfast
(235)
charge
(63)
check in
(178)
check out
(60)
concierge
(183)
cost
(76)
deal
(101)
dinner
(168)
fee
(63)
food
(348)
front desk
(253)
highway
(42)
hot tub
(52)
hotel
(935)
housekeeping
(153)
laundry
(55)
lobby
(119)
location
(420)
lunch
(108)
maid service
(48)
manager
(93)
money
(104)
ocean
(897)
parking
(275)
pool
(1448)
price
(157)
rate
(55)
recommend
(233)
restaurant
(546)
room
(2048)
service
(584)
shower
(178)
shuttle
(304)
spa
(129)
staff
(576)
suite
(169)
towel
(189)
tub
(120)
valet
(67)
value
(49)
view
(773)
walk
(239)
See more
Staff
Appears in 576 comments.
90% wrote positive comments about
staff
The following words were used in comments with
Staff:
beauty
(34)
clean
(33)
concierge
(33)
desk
(60)
excellent
(25)
friendly
(143)
great
(73)
helpful
(99)
hotel
(38)
housekeeping
(27)
need
(24)
nice
(47)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
On the other hand, the front desk
staff
is great- Deedee in particular.
"Nice, but they nickel and dime you "
Read full review
on
TripAdvisor
5/22/2012
Vote
2.
The grounds are beautifully landscaped, the pools are crystal clear, and the
staff
makes you feel like royalty.
"Philip Akeo staff member great interest in guests needs....... "
Read full review
on
TripAdvisor
5/21/2012
Vote
3.
The
staff
here are very helpful and welcoming, Rooms are excellent as you would expect from a Starwood Vacation Ownership property.
"Quality Westin Resort. "
Read full review
on
TripAdvisor
5/16/2012
Vote
4.
The
staff
treats us like royalty and we are so grateful to have such a beautiful and relaxing place to vacation.
"So Many People to Thank! "
Read full review
on
TripAdvisor
5/15/2012
Vote
5.
The bed was super comfortable, the
staff
were all exceptionally nice & friendly (loved the bell men/valets!)and the whole resort was spotless.
"Almost Perfect!! "
Read full review
on
TripAdvisor
5/14/2012
Vote
6.
The most pleasant
staff
imaginable: front desk; Barbara, the consierge; Chris and Penny, the bartenders; and the valet (who gave us great tips for the airport return).
"Awesome "
Read full review
on
TripAdvisor
5/12/2012
Vote
7.
It is a great place and for the most part,
staff
was very accommodating BUT we wouldn't stay there again.
"Lovely location, big resort! "
Read full review
on
TripAdvisor
5/11/2012
Vote
8.
Front desk
staff
were friendly.
"Excellent room. Everything else average. "
Read full review
on
TripAdvisor
5/11/2012
Vote
9.
The
staff
is wonderful, especially Hannah at the front desk.
"Much needed retreat "
Read full review
on
TripAdvisor
5/10/2012
Vote
10.
Our room was ready at check in and the
staff
was very helpful.
"Excellent resort in a great location "
Read full review
on
TripAdvisor
5/9/2012
Vote
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