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OpinionWell
Rank
2nd
Out of 91

Westin Kaanapali Ocean Resort Villas

Average Price: $404  
 
Hotel Class:
6 Kai Ala Drive
Lahaina, 96761 View map  
4-Star Hotel Rank: 1 of 12
Average review rating: 4.25
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (97) , MyTravelGuide (4) , TripAdvisor (1211) , YahooTravel (27)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 183 comments. 
85% wrote positive comments about concierge
The following words were used in comments with Concierge:
friendly (16)   good (10)   great (19)   helpful (50)   hotel (12)   informative (8)   kid (8)   nice (8)   pleasant (8)   pool (13)   reservation (8)   resort (13)    
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1. Concierge was very helpful and the pool staff were super.
"Great Stay " Read full review on TripAdvisor   4/27/2012 Vote      
2. One of the guests was telling us they wished the concierge would also share information about free things to do locally as well, so I shared some ideas with them about things for the kids to enjoy.
"Love the villas " Read full review on TripAdvisor   4/23/2012 Vote      
3. Concierge available to help with plans (Janise was our big help).
"Westin Kaanapali Ocean View " Read full review on TripAdvisor   4/21/2012 Vote      
4. Concierge - some helpful suggestions but I didn't enjoy my interactions with the lady who was assigned to us.
"Good hotel but avoid Easter if you don't have kids " Read full review on TripAdvisor   4/10/2012 Vote      
5. Resort amenities include, an excellent concierge, daily activities, Westin Kids club, onsite pool/beach equipment rental, outdoor gas grill, spa (which is nice/definitely adequate), Westin Workout room, DVD rental and shuttle to Sheraton and Westin hotels, Whalers Villiage ( restaurants and shops, including not to be missed Honolulu Cookie Company and even a Louis Vuitton store) and Lahaina town (Safeway store is here).
"Heavenly...can't wait to go back ! " Read full review on TripAdvisor   3/31/2012 Vote      
6. Pros: 1 bedroom suite spacious & modern; Our View from Building 2, Room 2323 was amazing with beach/ocean/pool views; Full modern clean kitchen; Small washer/Dryer in suite, but noisy; Huge bathroom with deep spa tub and separate large shower; Detailed friendly housekeeping/TIP these Hard Workers Please; Professional/friendly front desk; Concierge: quick & knowledgeable; Pool Complex beautiful/South end better with water slide.
"Book this resort now!! " Read full review on TripAdvisor   3/28/2012 Vote      
7. The concierge staff was great.
"Lots of Lovely Space " Read full review on TripAdvisor   3/27/2012 Vote      
8. Overall great location, great room, Concierge was selling a little too much and not serving, but ask for Sherry she was great.
"Great Hotel, suprised by highway noise on Lania " Read full review on TripAdvisor   3/9/2012 Vote      
9. concierge was helpful and without long lines.
"Great for family with 3 young boys " Read full review on TripAdvisor   2/11/2012 Vote      
10. We signed up for an outrigger canoe trip through the concierge and it was awesome.
"First of more stays at the Westin Ka'anapali Ocean Resort Villas " Read full review on TripAdvisor   2/10/2012 Vote      
   
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