Outrigger Kiahuna Plantation, Koloa, Service

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Rank

2nd

Out of 19

Outrigger Kiahuna Plantation	Average Price: $193 Check Rates

Hotel Class:

2253 Poipu Road

Koloa, 96756 View map

3-Star Hotel Rank: 1 of 15
Average review rating: 4.08

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (57) , TripAdvisor (231)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (6) bar (8) bath (8) bathroom (26) beach (317) beachfront (5) bed (34) breakfast (18) cable (6) charge (6) check in (5) check out (10) concierge (6) cost (11) deal (11) decor (6) dinner (14) food (24) front desk (22) highway (14) hotel (68) housekeeping (13) landscape (10) laundry (10) location (104) lunch (6) maid (5) maid service (7) manager (11) money (23) ocean (122) parking (27) patio (12) pool (115) price (18) rate (13) recommend (35) restaurant (74) room (182) service (32) shower (10) staff (56) street (56) suite (9) towel (43) value (8) view (128) walk (102) wireless (7)

Service

Appears in 32 comments.

63% wrote positive comments about service

The following words were used in comments with Service:
clean (4) disappoint (3) excellent (2) extra (3) good (3) great (5) helpful (3) hotel (3) internet (3) slow (3) terrible (2) towel (5) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge service was very knowledgeable and helpful.

"Great Hawaiian experience, very clean,very friendly staff,great sunsets " Read full review on TripAdvisor 2/19/2011 Vote

2. Cleaning services were terrific, staff were friendly and helpful.

"Our stay has been wonderful, we will return! " Read full review on TripAdvisor 1/21/2011 Vote

3. The in-unit amenities were awesome, and the beach shack services were great.

"Need I say More? What a Place! " Read full review on TripAdvisor 6/11/2010 Vote

4. The housekeeping service was excellent and anytime we required extra towells, kleenex, a new blender, extra biodegradable bags they were there within minutes.

"The best family holiday we have ever had. " Read full review on TripAdvisor 1/4/2010 Vote

5. Outrigger is charging 30 dollars for cleaning and 10 dollars for towel service.

"Kiahuna Plantation #233 " Read full review on TripAdvisor 11/30/2009 Vote

6. One other thing that was not mentioned, they do have towel and chair service, free of charge, at the beach that is really convenient.

"Stay somewhere with windows & a/c " Read full review on TripAdvisor 7/13/2009 Vote

7. The property grounds & service are nice.

"Stay somewhere with windows & a/c " Read full review on TripAdvisor 7/13/2009 Vote

8. Little did we know that returning to our own country would be such a huge disappointment with what was promised in a condo as well as a lack of good customer service.

"BEWARE OF UNIT #132 and a Poorly Run Outrigger Property!!!!!! " Read full review on TripAdvisor 3/3/2009 Vote

9. And I found the services at the resort to be good.

"Beautiful gardens, great views, wonderful experience. " Read full review on TripAdvisor 2/20/2009 Vote

10. Daily room cleaning service was excellent.

"Great condos spectacular gardens nice beach " Read full review on Expedia 7/16/2008 Vote