Outrigger Kiahuna Plantation, Koloa, Front Desk

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Rank

2nd

Out of 19

Outrigger Kiahuna Plantation	Average Price: $193 Check Rates

Hotel Class:

2253 Poipu Road

Koloa, 96756 View map

3-Star Hotel Rank: 1 of 15
Average review rating: 4.08

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (57) , TripAdvisor (231)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 22 comments.

40% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) couple (2) desk (22) great (2) guest (2) internet (3) management (2) rodent (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was great.

"We will stay here again! " Read full review on TripAdvisor 2/15/2011 Vote

2. Front desk staff was courteous and helpful.

"Chilaxin Time " Read full review on TripAdvisor 9/8/2010 Vote

3. go to the time share presentaion for the marriot next door they are pushy but hold out for better prizes from the front desk of the kiahuna plantation they get paid if you say yes or no.

"Great Location Terrible Bed " Read full review on TripAdvisor 1/14/2008 Vote

4. When we arrived, we were assigned to a room that was 'a really good room' according to the front desk girl.

"BUGS! NOISE! Stay at the Sheraton! " Read full review on TripAdvisor 1/11/2008 Vote

5. The friendly front desk employee apologized that she could not move us that day but would find us a different room the next day and move our things.

"Dowager Kiahuna a fair price, but at a cost " Read full review on TripAdvisor 10/3/2007 Vote

6. The only negative was that I could not connect to the internet, the maintenance guy did not have a clue at all, front desk was not making any effort to solve the proplem.

"great option " Read full review on TripAdvisor 1/2/2011 Vote

7. We asked for assistance locating a massage therapist, which the front desk found for us readily.

"Badly Aging Beauty " Read full review on TripAdvisor 12/27/2010 Vote

8. When you call front desk you are told oh thats kauai not on my $300 anight never agaib I wont stay here again.

"Aging beauty nice location cockroaches... " Read full review on TripAdvisor 10/3/2010 Vote

9. We went on a kayak trip and when we returned checked in at the front desk.

"Great complex, not so great rooms " Read full review on TripAdvisor 1/21/2010 Vote

10. That night I took the trap down to the front desk to show the staff the size of the paw print in the gel, It was very big for a rodent.

"Great complex, not so great rooms " Read full review on TripAdvisor 1/21/2010 Vote