Mauna Kea Beach Hotel, Kamuela, Front Desk

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Rank

3rd

Out of 22

Mauna Kea Beach Hotel	Average Price: $370 Check Rates

Hotel Class:

62-100 Mauna Kea Beach Drive

Kamuela, 96743 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 4.59

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (2) , TripAdvisor (171) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) balcony (13) bar (41) bath (10) bathroom (35) beach (274) beachfront (5) bed (15) breakfast (39) cabana (5) charge (8) check in (14) closet (13) complimentary (4) concierge (15) cost (12) deal (8) decor (4) dinner (44) food (77) front desk (8) gym (7) hotel (274) housekeeping (8) lobby (13) location (34) lunch (22) manager (6) money (12) ocean (53) parking (10) pool (41) price (36) rate (23) recommend (15) restaurant (73) room (223) room service (9) service (89) shower (20) shuttle (7) spa (9) staff (87) suite (5) towel (28) tub (9) valet (6) value (9) view (67) walk (8)

Front desk

Appears in 8 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff from the Bell/valet who great you in true Aloha spirit to the front desk who begin your journey with cool towels and refreshing juices are (in my husbands words, 'totally awesome').

"This gem SETS the bar for all hotels from now on. " Read full review on TripAdvisor 3/14/2010 Vote

2. Swanee at bell desk-what a sweet heart and Alvin is our friend who graciously runs front desk and reservations.

"Great to be back " Read full review on TripAdvisor 6/27/2009 Vote

3. The front desk agreed to let us check out at 2:00 p.m. instead of 12:00 p.m.Great.

"Not Worth The Price " Read full review on TripAdvisor 1/17/2011 Vote

4. We were called back to the front desk within twenty minutes anyway, so there was no real loss.

"A Little Dissappointed " Read full review on TripAdvisor 3/18/2010 Vote

5. Universally: the bellmen, the front desk, the wait staff, beach attendants, concierge, housekeeping, etc.3) DiningManta and Monette's provide fine dining.

"Excellent resort vacation " Read full review on TripAdvisor 1/30/2010 Vote

6. Our room needed some small repairs (it's still new)-the safe, flourescent lights in the bathroom, a fixture or two loose-all fixed within 15 minutes of our letting the front desk know.

"Like It Was Before-Only New " Read full review on TripAdvisor 11/28/2009 Vote

7. When we decided to stay two more nights, the front desk searched for the lowest rate and found a one I could live with.

"Like It Was Before-Only New " Read full review on TripAdvisor 11/28/2009 Vote

8. The front desk managers are not included in this praise.

"Wonderful Resort, Iffy Food and Bring Back the Ceiling Fans! " Read full review on TripAdvisor 7/30/2009 Vote