5. the laundry area is open to the parkade with no doors, so i guess technically it's not INSIDE the hotel- The hotel is located outside of the heart of downtown waikiki: it's about a 10-20 min walk to the main downtown shops/restaurants/bars, BUT it is close 5 min walk to a big shopping mall and about a 10-15 min walk to Waikiki BeachIf you are planning to upgrade to the kitchenette suite, just be prepared by reading this review and you won't be disappointed, you'll know what to expect.