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OpinionWell
Rank
7th
Out of 165

Marriott Waikiki Beach Resort and Spa

Average Price: $238  
 
Hotel Class:
2552 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 2 of 17
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (91) , MyTravelGuide (224) , Travelocity (41) , TripAdvisor (994) , YahooTravel (70)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 167 comments. 
57% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (19)   good (9)   helpful (13)   hotel (30)   need (9)   nice (8)   night (10)    
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1. 91 a night!) Our front desk check-in guy was helpful.
"honeymoon - 1st time in Hawaii " Read full review on TripAdvisor   4/1/2012 Vote      
2. Housekeeping was very good but some the front desk needs to go back to training in Customer Service.
"Not Impressed " Read full review on TripAdvisor   3/9/2012 Vote      
3. Upon checking in at the front desk they informed us that our city view rooms have been upgraded to partial ocean views which was great from the 8th floor.
"A nice hotel, friendly staff and great location " Read full review on TripAdvisor   2/29/2012 Vote      
4. As another reviewer said, first the positives: The staff -- absolutely the best from the front desk through daily cleaners; couldn't have asked for better.
"Not up to Par " Read full review on TripAdvisor   1/26/2012 Vote      
5. Other housekeepers were very friendly & generous w/towels, etc.The Good: Moana Terrace--nice poolside place for cocktails & sunsetThe Adequate: Front desk staff, concierge staff,--Nothing wow!but okay.
"Adequate--But Not Wow! Experience @Waikiki Beach Marriott " Read full review on TripAdvisor   1/15/2012 Vote      
6. The front desk agent was nice enough to try to find us one (but of course, it wouldn't be available till much later in the day).
"Adequate--But Not Wow! Experience @Waikiki Beach Marriott " Read full review on TripAdvisor   1/15/2012 Vote      
7. Also, the front desk has several board games available like Candyland, Scrabble and Trouble.
"Very nice hotel--perfect for children " Read full review on TripAdvisor   12/27/2011 Vote      
8. The front desk was so helpful to us.
"Beautiful View " Read full review on TripAdvisor   11/28/2011 Vote      
9. The front desk and security staff were very friendly, even though they couldn't accommodate me with the extra hours they were sort of pleasant about it.
"Frequent travelers should lower their standards, not up to par with regular Marriotts " Read full review on TripAdvisor   11/4/2011 Vote      
10. We were greeted by Richie at the front desk, who was friendly and welcoming.
"Best of both worlds " Read full review on TripAdvisor   10/21/2011 Vote      
   
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