Hyatt Regency Waikiki Beach Resort and Spa, Honolulu, Service

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Rank

14th

Out of 165

Hyatt Regency Waikiki Beach Resort and Spa	Average Price: $291 Check Rates

Hotel Class:

2424 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 5 of 17
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (472) , Travelocity (40) , TripAdvisor (771) , YahooTravel (36)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (54) balcony (134) bar (118) bathroom (197) beach (939) bed (159) breakfast (383) charge (70) check in (152) check out (61) complimentary (44) concierge (45) cost (59) deal (67) deck (36) decor (30) dinner (63) fee (53) food (190) front desk (164) gym (35) hotel (1791) housekeeping (52) lobby (108) location (534) lunch (39) manager (47) money (66) ocean (415) parking (176) pool (570) price (134) rate (97) recommend (129) restaurant (323) room (1788) room service (35) service (385) shower (71) spa (85) staff (538) street (366) suite (34) towel (173) valet (88) valet parking (46) value (49) view (702) walk (149) wireless (31)

Service

Appears in 383 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
excellent (46) expense (15) food (26) friendly (22) good (54) great (71) helpful (19) hotel (73) location (30) nice (19)

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1. Also the pool area is good, with reasonable service for drinks and food.

"Not so great hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. Great hotel, excellent service.

"Great Hotel in Waikiki " Read full review on TripAdvisor 5/12/2012 Vote

3. That aside, we had excellent service and the location can't be beat.

"Great Hotel in Waikiki " Read full review on TripAdvisor 5/12/2012 Vote

4. The customer service is GREAT.

"Great Location " Read full review on TripAdvisor 5/10/2012 Vote

5. Cleaning services were excellent.

"Good location " Read full review on TripAdvisor 4/20/2012 Vote

6. The pool service was very good.

"Can't fault Hyatt " Read full review on TripAdvisor 4/16/2012 Vote

7. The pool was average, but again the service at the pool is better than any other hotel we have experienced.

"EXCELLENT CUSTOMER SERVICE " Read full review on TripAdvisor 4/9/2012 Vote

8. We also ordered food from in house dinning and found the service to be fast and the food testy.

"A good experience with a few problems " Read full review on TripAdvisor 4/7/2012 Vote

9. Our service was excellent.

"Honeymoon " Read full review on TripAdvisor 3/30/2012 Vote

10. Expedia Concierge service was a tremendous help.

"Hyatt Honeymoon " Read full review on TripAdvisor 3/25/2012 Vote