Hilton Atlanta, Atlanta, Concierge

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Rank

15th

Out of 426

Hilton Atlanta	Average Price: $207 Check Rates

Hotel Class:

255 COURTLAND Street NorthEast

Atlanta, 30303 View map

3-Star Hotel Rank: 4 of 93
Average review rating: 3.85

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (20) , MyTravelGuide (1546) , Travelocity (9) , TripAdvisor (354) , YahooTravel (27)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (27) bar (57) bath (12) bathroom (79) bed (64) breakfast (102) charge (35) check in (68) check out (11) complimentary (11) concierge (34) cost (31) deal (25) decor (16) dinner (21) downtown (150) fee (22) fitness center (16) food (113) front desk (74) gym (18) hotel (728) housekeeping (17) lobby (84) location (146) manager (22) money (18) parking (113) pillow (19) pool (62) price (68) rate (46) recommend (39) restaurant (152) room (564) room service (27) service (162) shower (47) staff (219) street (45) suite (19) to park (20) towel (22) tub (10) valet (54) valet parking (15) value (14) view (67) walk (85) wireless (22)

Concierge

Appears in 34 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
exceptional (3) floor (3) friendly (4) great (6) helpful (9) hotel (6) nice (3) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The members of the staff were friendly and helpful, except for the Concierge, he was the only person at the hotel who was not very pleasant.

"Good value " Read full review on TripAdvisor 5/20/2012 Vote

2. The only positive thing that I took away from this place was the great customer service the concierge gave us.

"Expect to pay more! " Read full review on TripAdvisor 2/14/2012 Vote

3. Concierge Level gave that little bit extra, that helped make our stay special.

"Hilton Atlanta - downtown " Read full review on TripAdvisor 1/1/2012 Vote

4. All the staff I encountered were great but the concierge (Michael) was absolutely wonderful.

"Fantastic Stay " Read full review on TripAdvisor 11/17/2011 Vote

5. The executive level concierge is a nice touch - quite a approachable and helpful.

"A trip back in time " Read full review on TripAdvisor 11/4/2011 Vote

6. The concierge was very helpful in setting us up with tickets to the aquarium.

"No free wireless in the room, very nice fitness facility, average rooms " Read full review on TripAdvisor 8/25/2011 Vote

7. I used the concierge desk several times and they were helpful and gave good ideas.

"Nice hotel, food was overpriced " Read full review on TripAdvisor 7/29/2011 Vote

8. Concierge VERY helpful.

"Easy Freeway Access for Getting Around Atlanta Outskirts " Read full review on TripAdvisor 6/18/2011 Vote

9. I also stayed on the Concierge Level which seemed to help.

"Nice Hotel, one employee ruined our stay " Read full review on TripAdvisor 1/7/2011 Vote

10. Staff was helpful, including concierge staff.

"Nice Hotel for Business or Pleasure " Read full review on TripAdvisor 1/15/2010 Vote