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OpinionWell
Rank
30th
Out of 366

Hotel Highland at Biltmore

Average Price: $145  
 
Hotel Class:
2310 East Highland Avenue
Phoenix, 85016 View map  
3-Star Hotel Rank: 17 of 62
Average review rating: 3.94
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (3) , TripAdvisor (60) , YahooTravel (9)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Wireless
Appears in 10 comments. 
66% wrote positive comments about wireless
The following words were used in comments with Wireless:
clean (2)   complaints (2)   complimentary (2)   equipment (2)   free (9)   good (2)   hotel (3)   internet (4)   most (2)   nice (2)   pool (2)    
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1. The hotel is perfectly adequate: big rooms, comfortable furnishings, nice decor, free Wifi which worked pretty well, breakfast included in the room rate which you can also take up to your room, a gym with good equipment that I had to myself most of the days, a pool, a small business corner with a printer and plenty of parking space.
"Very nice hotel, yet some comforts missing " Read full review on TripAdvisor   5/15/2012 Vote      
2. There is free wireless internet, which is a huge plus, however it's difficult to access, requiring 3-5 tries to get logged in which can be very frustrating.
"It's got the basics " Read full review on TripAdvisor   11/19/2011 Vote      
3. We took advantage of their free wifi, and had no issues.
"Spacious rooms and great complimentary breakfast " Read full review on TripAdvisor   3/13/2011 Vote      
4. Great location, you can walk to restaurants and shopping; appreciated the complimentary airport shuttle which was convenient; the continental breakfast was marginal; the rooms had been updated and were very nice; soft and plush towels, free wifi, flat screen tv.
"Great location! " Read full review on TripAdvisor   12/19/2009 Vote      
5. Staff always eager to please and I would recommend it for a basic, central hotel (and the free wireless for business trips).
"Very satisfied - am a returning visitor to hotel. " Read full review on Expedia   3/17/2009 Vote      
6. They also have free wireless internet and complimentary real breakfast.
"very nice hotel for the price " Read full review on Expedia   9/30/2008 Vote      
7. Free WiFi all over the hotel.
"Very comfortable and Excellent value " Read full review on Expedia   5/14/2008 Vote      
8. - Good fitness room - three relatively new pieces of cardio equipment, a universal machine, free weights and a couple of benches- Heated pool - just long enough to be able to do a few laps- Free parkingMinor complaints:- The phone in the room was antiquated and there should have been one on a bed-side table and one on the desk- Only wireless internet access and the signal was fairly weak although it never dropped while I was there- I had to remind housekeeping to clean my room one day, but after I did, my room got one of the most thorough cleaning sessions I've ever experienced - no complaints there!- LCD TV was wall mounted but did not swivel which made it a bit uncomfortable to watch from the bed.
"Great location and amenities, only very minor issues " Read full review on TripAdvisor   4/3/2011 Vote      
9. Wifi seemed slow had to use 3G to write this.
"Exactly as pictured on their website " Read full review on TripAdvisor   3/23/2012 Vote      
10. The wireless internet would be my only other problem.
"Great location, nice rooms, so-so service, weak internet... " Read full review on TripAdvisor   3/19/2011 Vote      
   
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