University Place Conference Center & Hotel Indianapolis, Indianapolis, Service

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OpinionWell
Rank

17th

Out of 274

University Place Conference Center & Hotel Indianapolis	Average Price: $199 Check Rates

Hotel Class:

850 West Michigan Street

Indianapolis, 46202 View map

4-Star Hotel Rank: 5 of 14
Average review rating: 3.74

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1758) , Travelocity (2) , TripAdvisor (166) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (29) bathroom (45) bathtub (6) bed (46) breakfast (34) charge (7) check in (34) check out (7) complimentary (8) concierge (8) cost (7) deal (18) decor (7) dinner (16) discount (11) downtown (210) fee (12) food (32) front desk (44) gym (10) hotel (457) housekeeping (10) lobby (39) location (73) manager (9) money (15) parking (66) pillow (11) pool (22) price (43) rate (21) recommend (33) restaurant (61) room (312) room service (14) service (73) shower (27) shuttle (112) staff (83) street (13) suite (6) to park (6) towel (14) valet (9) valet parking (6) value (6) view (26) walk (56) wireless (8)

Service

Appears in 73 comments.

64% wrote positive comments about service

The following words were used in comments with Service:
excellent (8) food (4) free (6) friendly (4) good (5) great (8) hotel (20) large (4) location (6) management (4) nice (6) problem (6) slow (3) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was excellent, the service was excellent , and the price was extremel;y reasonable.

"great place to stay " Read full review on TripAdvisor 5/3/2012 Vote

2. Shuttle service downtown was nice.

"Ok, but could have been better! " Read full review on TripAdvisor 4/16/2012 Vote

3. The complimentary shuttle service was awesome.

"Good Alternative to Pricey Downtown Hotels " Read full review on TripAdvisor 4/5/2012 Vote

4. They do offer a shuttle service which was nice.

"Nice lobby but the hotel isn't great " Read full review on TripAdvisor 3/11/2012 Vote

5. What is definitely not 4-star is the customer service and cleanliness of the rooms.

"Overpriced and over-rated! " Read full review on TripAdvisor 1/16/2012 Vote

6. Positives: Great conference facilities and food service, free fast internet (wireless and wired in rooms), good location for medical school meetings.

"Some things great....others poor " Read full review on TripAdvisor 9/29/2011 Vote

7. The hotel was very clean, and service from the moment I pulled my car up to the hotel until checkout was first-rate.

"Excellent Hotel for Business Functions " Read full review on TripAdvisor 9/21/2011 Vote

8. What this hotel does make up for in location is a speedy shuttle with friendly service.

"Not a 4 Star Hotel. Close to downtown Indy. " Read full review on TripAdvisor 7/9/2011 Vote

9. I tipped the driver each time because he was so speedy and friendly and I appreciated the door to door service.

"Not a 4 Star Hotel. Close to downtown Indy. " Read full review on TripAdvisor 7/9/2011 Vote

10. The doorman / valet was extremely helpful and friendly on check-in and even ran up to the front door and opened it for my wife and he seemed genuinely happy to provide good service for the hotel patrons.

"Not a 4 Star Hotel. Close to downtown Indy. " Read full review on TripAdvisor 7/9/2011 Vote