University Place Conference Center & Hotel Indianapolis, Indianapolis, Front Desk

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OpinionWell
Rank

17th

Out of 274

University Place Conference Center & Hotel Indianapolis	Average Price: $199 Check Rates

Hotel Class:

850 West Michigan Street

Indianapolis, 46202 View map

4-Star Hotel Rank: 5 of 14
Average review rating: 3.74

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1758) , Travelocity (2) , TripAdvisor (166) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (29) bathroom (45) bathtub (6) bed (46) breakfast (34) charge (7) check in (34) check out (7) complimentary (8) concierge (8) cost (7) deal (18) decor (7) dinner (16) discount (11) downtown (210) fee (12) food (32) front desk (44) gym (10) hotel (457) housekeeping (10) lobby (39) location (73) manager (9) money (15) parking (66) pillow (11) pool (22) price (43) rate (21) recommend (33) restaurant (61) room (312) room service (14) service (73) shower (27) shuttle (112) staff (83) street (13) suite (6) to park (6) towel (14) valet (9) valet parking (6) value (6) view (26) walk (56) wireless (8)

Front desk

Appears in 44 comments.

39% wrote positive comments about front desk

The following words were used in comments with Front desk:
better (2) busy (2) desk (47) free (2) friendly (3) happy (2) helpful (8) love (2) nice (4) rude (6) service (3) shuttle (2) smoke (2) staff (11) towel (2) upgraded (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was nice.

"Ok, but could have been better! " Read full review on TripAdvisor 4/16/2012 Vote

2. The front desk attendant was pleasant and gave me another room; actually got an upgrade which was a little better but not great.

"Nice lobby but the hotel isn't great " Read full review on TripAdvisor 3/11/2012 Vote

3. Front desk folks were helpful and welcomingCons:1.

"Very clean " Read full review on TripAdvisor 2/12/2012 Vote

4. The front desk staff was so friendly and accommodating.

"A great place to stay and the restaurant was surprisingly fantastic! " Read full review on TripAdvisor 8/15/2011 Vote

5. The girl at the front desk was nice and gave us an upgrade because either our room wasn't ready or we insisted on a non-smoking room, either way we were happy.

"Not a 4 Star Hotel. Close to downtown Indy. " Read full review on TripAdvisor 7/9/2011 Vote

6. Check-in was efficient, and there was a lovely bowl of fruit at the front desk for the taking.

"Average hotel, great location if you have UIPUI business " Read full review on TripAdvisor 12/5/2010 Vote

7. Front desk employees were helpful and the room was better than expected, with VERY comfortable beds and free internet.

"Pleasantly surprised, though it's not truly downtown " Read full review on TripAdvisor 4/17/2010 Vote

8. The front desk was nice however it was very busy and only one person helping at front desk even though others were sitting in office.

"Groos Bathroom-poor housekeeping " Read full review on Expedia 1/26/2010 Vote

9. The place was clean and the front desk staff was helpful.

"Guys, Impress Your Partner With Your Choice Of Hotel...Stay Here! " Read full review on TripAdvisor 3/10/2009 Vote

10. When we called the hotel front desk, the lovely person after unsuccessfully finding babysitting actually offered to watch our child for us so we could go.

"Excellent Hotel because of the Service " Read full review on TripAdvisor 11/4/2008 Vote