The Churchill, Washington DC, Manager

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Rank

52nd

Out of 279

The Churchill	Average Price: $296 Check Rates

Hotel Class:

1914 Connecticut Avenue NorthWest

Washington DC, 20009 View map

4-Star Hotel Rank: 13 of 30
Average review rating: 3.65

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (64) , Travelocity (9) , TripAdvisor (287) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the staff was very helpful, despite a major front office error when checking in (they ran the VISA for $11,000 not $1100, even worse the lady at the desk couldn't understand the difference, but the manager was great, taking care of everything).

"Nice hotel, but will look elsewhere next time " Read full review on TripAdvisor 11/15/2009 Vote

2. There was no manager onsite to assist and the valet and the engineer were assisting and offering advice in customer service.

"Historic but not great " Read full review on TripAdvisor 10/31/2011 Vote

3. 'No manager on duty' on Sunday according to the front desk.

"Stunning in it's attempts to charge fraudulently - two double-charge attempts. " Read full review on TripAdvisor 7/24/2011 Vote

4. Myself, being a project manager, some of those folks would no longer have employement with this hotel.

"I sad dissapointment " Read full review on TripAdvisor 3/9/2011 Vote

5. The night manager on our first evening suggest we go for dinner at Bucca De Peppe (virtually right across the street) and ask for the kitchen table.

"Great Location and Good Value " Read full review on TripAdvisor 7/7/2010 Vote

6. I again tried speaking with the general manager of the hotel and was given the same information about there being a $30.00 upcharge.

"Poor Customer Service Rip Off " Read full review on TripAdvisor 1/8/2010 Vote

7. We arrived late and were very tired and thristy, desk manager found us cold bottles of water while we were checking in.

"Enjoyed our stay great hotel, great location, great value " Read full review on TripAdvisor 12/2/2009 Vote

8. The night manager was extremely rude about it and did not follow through on anything.

"Overall - substandard " Read full review on Travelocity 7/1/2008 Vote

9. When I complained to the manager they offered me a 10% discount.

"Major Construction " Read full review on TripAdvisor 7/27/2007 Vote