7. What can one say about a hotel which offers an indescribably small, claustrophobic shoebox of a room with little or no heat (and clanging pipes when the heat deigned to come on at 3 am in the morning), with bloodstains on the bed cover, dirty sheets, worn/stained towels, windows which are not properly sealed and which let in freezing air, fetid shower curtains, soiled carpets and tired furniture.