Sheraton San Antonio, San Antonio, Staff

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (49) bath (15) bathroom (121) bathtub (14) bed (97) breakfast (74) charge (16) check in (49) check out (10) complimentary (9) concierge (53) cost (17) deal (16) dinner (11) downtown (55) fee (13) food (44) front desk (65) gym (9) hot tub (12) hotel (789) housekeeping (29) lobby (97) location (185) manager (17) money (12) parking (105) pillow (18) pool (63) price (53) rate (25) recommend (53) restaurant (99) room (594) room service (18) service (115) shower (35) staff (246) street (105) suite (16) to park (9) towel (27) tub (21) valet (39) valet parking (38) value (16) view (28) walk (103) wireless (20)

Staff

Appears in 246 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
clean (17) concierge (9) desk (29) excellent (10) extremely (15) friendly (69) good (9) great (34) helpful (67) historic (8) hotel (63) housekeeping (12) location (16) nice (28) welcoming (8) well (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff very friendly and accommodating and made sure we had rooms on the same floor as our friend too.

"Great place to stay in San Antonio " Read full review on TripAdvisor 5/21/2012 Vote

2. Staff was very nice everywhere I went in the hotel.

"Nice hotel. Very friendly staff. " Read full review on TripAdvisor 5/17/2012 Vote

3. Every person from the bellmen to the front desk to the cleaning staff worked to make sure our stay was memorable and they succeeded.

"Favorite Hotel in San Antonio " Read full review on TripAdvisor 5/15/2012 Vote

4. We loved the service of the entire staff, but the lady who took care of us in the club lounge on Friday and Saturday deserves special recognition.

"Favorite Hotel in San Antonio " Read full review on TripAdvisor 5/15/2012 Vote

5. I am always so appreciative of the grace and extra care its lovely staff is trained (hired well) to perform.

"Gunter = Customer Service " Read full review on TripAdvisor 5/14/2012 Vote

6. The Hotel and staff are very attentive and take care of any questions or any additional services quickly.

"Great Hotel!! " Read full review on TripAdvisor 5/11/2012 Vote

7. The staff tried to be helpful.

"just ok " Read full review on TripAdvisor 5/6/2012 Vote

8. Many thanks to you and your staff for making our stay as enjoyable as possible.

"Sheraton Gunter Hotel Employee Get-a-way!! " Read full review on TripAdvisor 5/1/2012 Vote

9. The staff member who answered the phone was very friendly, helpful, and even upgraded my room.

"Sheraton Gunter Hotel Employee Get-a-way!! " Read full review on TripAdvisor 5/1/2012 Vote

10. The location is fabulous and the staff really goes out of their way to make guests feel welcome.

"hospitality and charm on the riverwalk " Read full review on TripAdvisor 4/29/2012 Vote