Sheraton San Antonio, San Antonio, Concierge

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Sheraton San Antonio

OpinionWell
Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (14) bar (49) bath (15) bathroom (121) bathtub (14) bed (97) breakfast (74) charge (16) check in (49) check out (10) complimentary (9) concierge (53) cost (17) deal (16) dinner (11) downtown (55) fee (13) food (44) front desk (65) gym (9) hot tub (12) hotel (789) housekeeping (29) lobby (97) location (185) manager (17) money (12) parking (105) pillow (18) pool (63) price (53) rate (25) recommend (53) restaurant (99) room (594) room service (18) service (115) shower (35) staff (246) street (105) suite (16) to park (9) towel (27) tub (21) valet (39) valet parking (38) value (16) view (28) walk (103) wireless (20)

Concierge

Appears in 53 comments.

96% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (3) floor (5) friendly (6) great (5) guest (3) helpful (20) hotel (8) knowledgable (3) location (4) need (4) perfect (2) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Concierge helped me map out a 6 mile run along the river walk and thru town.

"Nice hotel. Very friendly staff. " Read full review on TripAdvisor 5/17/2012 Vote

2. From the making of reservations, the information you receive before arrival, check in-out procedures, quality, size, and upkeep of rooms and suites, food and beverage offerings both on and off-site choices, and the knowledge and helpfulness of concierge and staff for assistance, problem solving and special requests.

"Sheraton Gunter Still A Classic " Read full review on TripAdvisor 3/15/2012 Vote

3. Thursten concierge was wonderful and so helpful from day one, actually helped us print out our airline boarding pass with a smile.

"Great stay " Read full review on TripAdvisor 10/19/2011 Vote

4. The concierge was very helpful and gave us maps and suggestions.

"A good stay " Read full review on TripAdvisor 10/16/2011 Vote

5. Steve, the concierge, is a great resource if you need restaurant or siteseeing advice.

"Great hotel, great staff, great location " Read full review on TripAdvisor 10/12/2011 Vote

6. The concierge service was excellent.

"A short walk to the Riverwalk " Read full review on TripAdvisor 7/24/2011 Vote

7. When we came back from the reception with a huge box of wedding cake left over, the concierge at that time offered to put the cake in the walk-in cooler at the hotel so it would keep until when we left the following day, which he did.

"It was my daughter's wedding and the hotel couldn't have been more wonderful in every way. " Read full review on TripAdvisor 7/9/2011 Vote

8. I asked the concierge Patrick how fast he could get a cab there to the hotel to pick me up, and I told him my problem.

"It was my daughter's wedding and the hotel couldn't have been more wonderful in every way. " Read full review on TripAdvisor 7/9/2011 Vote

9. The concierge (whom Im ashamed to say I did not get his name) was so friendly and you could tell he thoroughly enjoyed his job.

"Absolutely Amazing Experience! Will be back for sure!! " Read full review on TripAdvisor 7/8/2011 Vote

10. Did not need additional services but the concierge was helpful with directions.

"Very nice hotel in a central location. " Read full review on TripAdvisor 5/10/2011 Vote