Grand America Hotel, Salt Lake City, Staff

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Rank

2nd

Out of 192

Grand America Hotel	Average Price: $277 Check Rates

Hotel Class:

555 South Main Street

Salt Lake City, 84111 View map

5-Star Hotel Rank: 1 of 4
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (2) , Travelocity (2) , TripAdvisor (266) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (22) bar (32) bath (15) bathroom (67) bathtub (10) bed (39) bill (14) breakfast (51) brunch (14) charge (16) check in (23) closet (10) concierge (28) cost (20) decor (16) dinner (35) downtown (27) fee (14) fitness center (10) food (77) front desk (30) gym (11) hotel (527) lake (96) lobby (61) location (37) manager (10) massage (14) money (13) parking (11) pillow (16) pool (65) price (32) rate (20) recommend (31) restaurant (71) room (359) room service (50) service (171) shower (32) spa (45) staff (137) street (22) suite (64) tub (19) valet (19) value (15) view (56) walk (23)

Staff

Appears in 137 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (9) amazed (10) attentive (11) bar (8) clean (8) concierge (11) desk (13) extremely (7) friendly (31) good (8) great (9) helpful (33) hotel (27) large (7) nice (9) pleasant (7) professional (7)

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1. I would rather stay here than either of those places specifically because the staff is professional without being stuffy.

"Perfect " Read full review on TripAdvisor 5/20/2012 Vote

2. The staff at the front desk were extremely pleasant to deal with and very helpfull.

"Grand Buffet Disappointment " Read full review on TripAdvisor 5/14/2012 Vote

3. Most of the staff was very nice and helpful.

"Nice hotel, beautiful view " Read full review on TripAdvisor 4/30/2012 Vote

4. The valet staff was super nice, we used the car valet several times as we were going out sightseeing each day.

"Nice hotel, beautiful view " Read full review on TripAdvisor 4/30/2012 Vote

5. The staff was top notch and attentive, even when we ventured into the bar before opening they greeted and seated us and attended to our every whim (including giving us the remote to watch the Masters in the middle of hockey playoffs).

"The Best Place in Town!!! " Read full review on TripAdvisor 4/25/2012 Vote

6. What really sets this hotel apart, however, is its warm friendly staff.

"Best hotel out there " Read full review on TripAdvisor 4/17/2012 Vote

7. The saving grace was the friendly staff.

"A big let down " Read full review on TripAdvisor 4/6/2012 Vote

8. Clean, classy, and the hotel staff was very nice to accommodate my wife's birthday.

"Classy... " Read full review on TripAdvisor 3/20/2012 Vote

9. Most staff are friendly, smiling and welcoming.

"Good hotel but with a cheap attitude " Read full review on TripAdvisor 3/15/2012 Vote

10. Staff was attentive throughout stay.

"Wonderful views, great spa " Read full review on TripAdvisor 3/12/2012 Vote