Grand America Hotel, Salt Lake City, Bill

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Rank

2nd

Out of 192

Grand America Hotel	Average Price: $277 Check Rates

Hotel Class:

555 South Main Street

Salt Lake City, 84111 View map

5-Star Hotel Rank: 1 of 4
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (2) , Travelocity (2) , TripAdvisor (266) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 14 comments. 33% wrote positive comments about bill

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1. When he did bring the bill back he mentioned a table across from us had lobster and loved it.

"Not So Grand!! " Read full review on TripAdvisor 2/16/2010 Vote

2. Arrived late, so I didn't experience much the first evening, but the hotel is all that it is billed to be - SLC's best destination.

"Very nice property " Read full review on TripAdvisor 1/27/2010 Vote

3. The one thing we were annoyed with was a huge phone bill at checkout.

"Wonderful Hotel Experience " Read full review on TripAdvisor 7/13/2008 Vote

4. I asked the same concierge employee for change for a 20-dollar bill so as to tip the driver, he immediately searched through his own pockets, which I found strange and unprofessional.

"Branded as "Expedia Customer" " Read full review on TripAdvisor 5/9/2012 Vote

5. Last but not least and again because the Grand America bills itself as a 5 star hotel, there was no regular attendant in the gym (on a late Saturday morning) to let guests know where to find headphones - apparently, one needed to ask for them upon check-in at the spa which is located on a different floor.

"5 star rooms; 3 star service " Read full review on TripAdvisor 2/24/2012 Vote

6. During check out the following morning I noticed that there was a $15.00 valet parking charge on our bill.

"trip planning pj party " Read full review on TripAdvisor 2/21/2012 Vote

7. Management did, however, credit our bill for $200 (after some prodding on our part).

"Beautiful hotel but needs updating " Read full review on TripAdvisor 2/17/2012 Vote

8. Daily paper is delivered to your door (if you don't want it, they'll deduct the price from your bill).

"This place is gorgeous " Read full review on TripAdvisor 8/17/2011 Vote

9. Watch your bill.

"Like having your very own luxury hotel " Read full review on TripAdvisor 8/15/2011 Vote

10. I had to put the bill on my credit card.

"Serious Serivce and Maintenance Issues " Read full review on TripAdvisor 8/8/2011 Vote