Grand America Hotel, Salt Lake City, Concierge

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OpinionWell
Rank

2nd

Out of 192

Grand America Hotel	Average Price: $277 Check Rates

Hotel Class:

555 South Main Street

Salt Lake City, 84111 View map

5-Star Hotel Rank: 1 of 4
Average review rating: 4.62

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (13) , MyTravelGuide (2) , Travelocity (2) , Expedia (40) , TripAdvisor (266)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 28 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
courteous (2) desk (10) employee (3) excellent (3) friendly (5) great (7) helpful (7) hotel (7) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge/diverse helpers: all very courteous, helpful to the highest degree to make my stay a complete success.

"A heaven for insomniac business people " Read full review on TripAdvisor 5/3/2012 Vote

2. Concierge was also very helpful and had great advice on nearby dining and shopping.

"Very Pleasant Hotel, Great Service " Read full review on TripAdvisor 2/20/2012 Vote

3. The dining inside the hotel was not always what we wanted, but there are lots of restaurants close by and a great concierge staff to make reservations.

"Very nice hotel with super concierge. " Read full review on TripAdvisor 3/28/2011 Vote

4. The concierge staff recommended some great nearby hotels and provided us with a discount at a Brewery we selected.

"Fabulous Hotel " Read full review on TripAdvisor 1/28/2010 Vote

5. Concierge is ultra-helpful, all staff are friendly and polite.

"Fabulous place to stay " Read full review on Expedia 8/18/2009 Vote

6. This is a beautiful hotel and the concierge service was outstanding.

"would definitely go back " Read full review on Expedia 3/10/2009 Vote

7. The concierge and front desk services were very courteous and helpful, we have had nothing but a great experience.

"A+! Honeymoon stay or overnight business trip! " Read full review on TripAdvisor 1/26/2009 Vote

8. The concierge staff gave us great recommendations for dinner, and money off coupons.

"Grand by name, grand by nature " Read full review on TripAdvisor 10/29/2008 Vote

9. We used the concierge several times and they never disappointed.

"One of the best hotels that we have ever stayed in! " Read full review on Expedia 10/28/2008 Vote

10. The front desk and concierge people are very friendly and helpful, and really do a great job.

"Excellent Hotel Experience But ... " Read full review on TripAdvisor 2/15/2008 Vote