Miami Hilton, Miami, Front Desk

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Rank

13th

Out of 468

Miami Hilton	Average Price: $156 Check Rates

Hotel Class:

1601 Biscayne Boulevard

Miami, 33132 View map

3-Star Hotel Rank: 4 of 122
Average review rating: 3.4

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (739) , Travelocity (12) , TripAdvisor (537) , YahooTravel (18)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (133) bathroom (83) beach (153) bed (89) bill (20) breakfast (202) charge (36) check in (115) check out (24) complimentary (17) concierge (62) cost (33) deal (42) dinner (49) downtown (257) fee (23) food (129) front desk (150) hotel (1149) housekeeping (34) lobby (195) location (223) lunch (21) manager (68) money (38) neighborhood (28) parking (143) pillow (20) pool (172) price (93) rate (79) recommend (76) restaurant (149) room (1074) room service (48) service (261) sheets (15) shower (42) shuttle (36) staff (339) street (74) suite (64) towel (45) valet (69) valet parking (47) value (29) view (297) walk (86) wireless (63)

Front desk Traveler Insight - Friendly Front Desk

Appears in 150 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) complain (7) desk (153) floor (6) friendly (13) good (7) great (7) helpful (13) hotel (17) liked (8) management (8) nice (14) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff were polite and helpful, particularly the front desk and motor lobby.

"VERY GOOD HOTEL " Read full review on TripAdvisor 4/22/2012 Vote

2. When we finally got to the lobby (because it's a little bit tricky) it was full of people checking in, but everything ran just perfect thanks to the professionalism and friendly attitude of the front desk agents.

"Hotel with a very nice view " Read full review on TripAdvisor 3/10/2012 Vote

3. People was very nice to me there, specially in the front desk where I was told about all amenities.

"Nice Hotel " Read full review on TripAdvisor 3/10/2012 Vote

4. The front desk has several people working, waiting to help you.

"Great pre-cruise hotel " Read full review on TripAdvisor 3/5/2012 Vote

5. Front desk staffer was very nice, saw that I was a Hilton Honors Gold member and quickly informed me of the complimentary welcome reception and breakfast at the executive lounge.

"Nice Surprise " Read full review on TripAdvisor 2/17/2012 Vote

6. I would like to especially acknowledge the warm, personal attention I received from Xinya at the front desk; and Angie, Andre, Candelaria & David in the lounge/restaurant who kept me well-fed, hydrated & restored during an incredibly busy week away from home.

"Amazing service! " Read full review on TripAdvisor 2/6/2012 Vote

7. I visited with a group and all of the staff, especially Guy at the front desk was most helpful in meeting our needs.

"Close to South Beach without the price " Read full review on TripAdvisor 1/13/2012 Vote

8. Front desk staff were great.

"Nice View. Pretty Nice Hilton. Probably won't go back. " Read full review on TripAdvisor 1/5/2012 Vote

9. Nice front desk personnel as well.

"Very nice service " Read full review on TripAdvisor 12/16/2011 Vote

10. The front desk staff was courteous and efficient during our check-in.

"Convenient location, great views " Read full review on TripAdvisor 10/22/2011 Vote