Hilton Houston, Houston, Staff

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Rank

2nd

Out of 718

Hilton Houston	Average Price: $267 Check Rates

Hotel Class:

1600 Lamar Street

Houston, 77010 View map

4-Star Hotel Rank: 1 of 30
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (838) , Travelocity (7) , TripAdvisor (331) , YahooTravel (35)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (66) bathroom (35) bed (45) bill (14) breakfast (67) charge (28) check in (53) check out (14) concierge (27) cost (27) deal (12) decor (12) dinner (17) downtown (118) fee (12) fitness center (19) food (71) front desk (57) gym (27) hot tub (15) hotel (595) housekeeping (15) lobby (83) location (110) maid (38) manager (22) money (15) parking (55) pillow (13) pool (96) price (51) rate (33) recommend (34) restaurant (125) room (403) room service (42) service (119) sheets (11) shower (22) shuttle (31) spa (19) staff (168) street (41) towel (14) valet (21) value (11) view (83) walk (66) wireless (20)

Staff

Appears in 168 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (9) bar (8) busy (8) clean (15) comfortable (7) concierge (7) conference (7) courteous (9) desk (22) friendly (46) good (10) great (18) helpful (29) hotel (28) liked (7) need (9) nice (14)

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1. Finally it is in downtown Houston and connected to the convention centre, which you would then expect that the public areas are extremely busy and you feel out of place without a name tag on your shirt pocket, but that again smart service and helpful staff would abound.

"Business and conventions a go go " Read full review on TripAdvisor 5/13/2012 Vote

2. Don't be surprised if the friendly staff offers you a complimentary NY Times to read while you're dining solo in The Cafe.

"High energy, downtown hotel " Read full review on TripAdvisor 5/5/2012 Vote

3. The event staff is second to none, very responsive and genuinely friendly, not 'hotel patronizing' like I've seen at many other properties.

"Superb for events " Read full review on TripAdvisor 5/1/2012 Vote

4. The staff was always pleasant and helpful.

Read full review on TripAdvisor 4/28/2012 Vote

5. Our days were filled with intense conference meetings during our four day stay, but the staff took great care to make our stay comfortable and stress free.

"Absolutely your choice!! " Read full review on TripAdvisor 4/22/2012 Vote

6. Pleasant and professional staff.

"Beautiful hotel, excellent customer service " Read full review on TripAdvisor 4/21/2012 Vote

7. One nice touch was being greeted by hotel staff with a glass of fresh lemonade and iced tea.

"Central to Downtown Houston " Read full review on TripAdvisor 4/21/2012 Vote

8. The wait staff was very attentive in the resaurant as well as in the convention venues.

"Nice place to stay for business and good for ball games " Read full review on TripAdvisor 4/5/2012 Vote

9. The staff was always courteous, smiling and willing to help even though I know it must have been a very hectic time for them.

"Hilton Americas is great. " Read full review on TripAdvisor 4/4/2012 Vote

10. Friendly staff.

"Beautifully renovated! " Read full review on TripAdvisor 3/31/2012 Vote