Austin Hilton, Austin, Front Desk

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Rank

4th

Out of 287

Austin Hilton	Average Price: $231 Check Rates

Hotel Class:

500 East 4th Street

Austin, 78701 View map

0-Star Hotel Rank: 2 of 88
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (41) , Travelocity (1) , TripAdvisor (354)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (85) bathroom (41) bed (57) bill (23) breakfast (81) charge (39) check in (52) complimentary (12) concierge (20) cost (25) deal (11) deck (10) decor (15) dinner (13) downtown (125) fee (17) fitness center (16) food (72) front desk (61) gym (47) hot tub (13) hotel (665) housekeeping (14) lobby (91) location (187) mini bar (10) money (17) parking (103) pillow (18) pool (118) price (56) rate (45) recommend (42) restaurant (114) room (550) room service (44) service (126) shower (22) spa (36) staff (159) street (138) suite (15) to park (13) towel (16) valet (44) valet parking (18) view (66) walk (71) wireless (38)

Front desk

Appears in 61 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) charged (3) clean (6) desk (65) friendly (6) helpful (10) hotel (4) liked (3) nice (5) responsive (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. but kudos to the front desk for their friendliness and helpfulness.

"A terrific property " Read full review on TripAdvisor 5/18/2012 Vote

2. Danny at the front desk, and especially Joel, the bellman, were as helpful as it gets.

"Just downright excellent " Read full review on TripAdvisor 5/10/2012 Vote

3. Front desk and staff were helpful and polite.

"A good night stay " Read full review on TripAdvisor 5/9/2012 Vote

4. The front desk was very helpful both during check-in and throughout my stay.

"Good conference stay at Hilton Austin " Read full review on TripAdvisor 2/23/2012 Vote

5. The front desk staff was completely responsive and wonderfully professional.

"Nice and tidy, but not exceptional. " Read full review on TripAdvisor 2/21/2012 Vote

6. Moonshine recommended by the friendly guy on the front desk was an excellent recommendation for my partner's 41st birthday.

"Excellent base to stay in Austin " Read full review on TripAdvisor 1/8/2012 Vote

7. I had some issues with my bill the last time I stayed and the front desk staff readily and quickly took care of the issues.

"Great, convenient location. Good option. " Read full review on TripAdvisor 12/12/2011 Vote

8. Some observations:1) fast check in, friendly front desk staff.

"pleasent hotel, lack of attention to detail " Read full review on TripAdvisor 11/1/2011 Vote

9. The front desk staff are very accommodating.

"Reliable upscale hotel in a great location " Read full review on TripAdvisor 8/8/2011 Vote

10. The front desk staff was very friendly and the rooms were clean.

"Nice hotel, great location. " Read full review on TripAdvisor 8/7/2011 Vote