Austin Hilton, Austin, Service

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Rank

4th

Out of 287

Austin Hilton	Average Price: $231 Check Rates

Hotel Class:

500 East 4th Street

Austin, 78701 View map

0-Star Hotel Rank: 2 of 88
Average review rating: 3.95

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (41) , Travelocity (1) , TripAdvisor (354)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (85) bathroom (41) bed (57) bill (23) breakfast (81) charge (39) check in (52) complimentary (12) concierge (20) cost (25) deal (11) deck (10) decor (15) dinner (13) downtown (125) fee (17) fitness center (16) food (72) front desk (61) gym (47) hot tub (13) hotel (665) housekeeping (14) lobby (91) location (187) mini bar (10) money (17) parking (103) pillow (18) pool (118) price (56) rate (45) recommend (42) restaurant (114) room (550) room service (44) service (126) shower (22) spa (36) staff (159) street (138) suite (15) to park (13) towel (16) valet (44) valet parking (18) view (66) walk (71) wireless (38)

Service

Appears in 126 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (10) customer (9) excellent (12) food (9) good (17) great (20) high (7) hotel (42) internet (10) location (6) need (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'm just piling on here, but the service was impeccable.

"Just downright excellent " Read full review on TripAdvisor 5/10/2012 Vote

2. Service was good all around.

"Beautiful property if you can afford it " Read full review on TripAdvisor 5/8/2012 Vote

3. Parking seemed high ($20) but was very convenient with elevator service right to the lobby.

"great location " Read full review on TripAdvisor 3/11/2012 Vote

4. I share this to say that I would highly recommend the full service aspect of hosting an event here.

"Modern facility & amenities & exceptional conference catering! " Read full review on TripAdvisor 3/9/2012 Vote

5. UPS store within the Hilton had great service (although there were very high handling charges for packages that I had shipped in).

"Good Smaller Convention Hotel in the heart of Ausin " Read full review on TripAdvisor 2/26/2012 Vote

6. Convention room and services were great (even the internet).

"Good Smaller Convention Hotel in the heart of Ausin " Read full review on TripAdvisor 2/26/2012 Vote

7. The service was good and Naomi, the bellhop, was just a pleasure to talk to.

"Service was pretty good overall " Read full review on TripAdvisor 2/22/2012 Vote

8. Excellent service.

"Thank you " Read full review on TripAdvisor 2/21/2012 Vote

9. Service there was good though maybe not spectacular, and the little cafe located in the hotel serves Starbucks and has an assortment of pastries.

"Decent Location and Service / Overpriced " Read full review on TripAdvisor 2/20/2012 Vote

10. Again, great service.

"Amazing pool, spa and workout facility " Read full review on TripAdvisor 1/12/2012 Vote