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OpinionWell
Rank
4th
Out of 287

Austin Hilton

Average Price: $231  
 
Hotel Class:
500 East 4th Street
Austin, 78701 View map  
0-Star Hotel Rank: 2 of 88
Average review rating: 3.95
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (41) , Travelocity (1) , TripAdvisor (354)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 20 comments. 
85% wrote positive comments about concierge
The following words were used in comments with Concierge:
excellent (2)   friendly (3)   good (4)   helpful (8)   hotel (4)   lounge (3)   nice (3)    
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1. The concierge was very helpful and overall, we really enjoyed our stay there.
"Great place to stay in Austin " Read full review on TripAdvisor   2/29/2012 Vote      
2. I asked the concierge for advice re music venues given my tastes and demographic, and was (correctly) advised that 6th St is full of dive bars and college kids (definitely NOT my demographic).
"Conveniently located " Read full review on TripAdvisor   2/13/2012 Vote      
3. The concierge and valet staff were very friendly, patient and helpful.
"Great, convenient location. Good option. " Read full review on TripAdvisor   12/12/2011 Vote      
4. Have stayed here annually for EMS Conference, a great locaiton, attentive and discrete staff, nice service, good room service, generous room size, flat screen TV appropriate to the room size, good concierge lounge with all amenities.
"Nice Hilton Property, Great Location " Read full review on TripAdvisor   11/25/2011 Vote      
5. The concierge went out of his way to help my husband find a very specific computer cord.
"Good location, helpful staff " Read full review on TripAdvisor   6/14/2011 Vote      
6. Concierge level honors lounge was enjoyable except when convention attendees discovered it.
"Great Stay, Friendly Staff, Halloween " Read full review on TripAdvisor   11/3/2009 Vote      
7. From bell staff to housekeeping to front desk to concierge, everyone is helpful and friendly.
"A marvelous stay in the Hilton Austin! " Read full review on TripAdvisor   1/24/2008 Vote      
8. The doormen and concierge were particularly helpful with suggesting restaurants and providing directions.
"Lacking amenities commensurate with price " Read full review on TripAdvisor   12/31/2007 Vote      
9. The concierge service was excellent as well as the convention/business staff.
"Great Hilton! " Read full review on TripAdvisor   10/15/2007 Vote      
10. However, the staff was nice, the concierge very helpful, the rooms very comfortable with upgraded amenities, everything in our room worked, the room was fairly quiet, the view was excellent, the bed was good, the linens were nice.
"Pleasantly surprised! " Read full review on TripAdvisor   7/9/2007 Vote      
   
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