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Rank
5th
Out of 279

Washington Dc Sofitel

Average Price: $350  
 
Hotel Class:
806 15th Street NorthWest
Washington DC, 20005 View map  
4-Star Hotel Rank: 3 of 30
Average review rating: 4.49
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (36) , Travelocity (25) , TripAdvisor (695) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 231 comments. 
The following words were used in comments with Helpful:
attentive (16)   concierge (51)   courteous (9)   desk (27)   excellent (13)   extremely (20)   friendly (75)   good (13)   great (15)   hotel (30)   location (12)   need (9)   nice (15)   not (11)   polite (10)   reception (9)   reservation (10)   room (39)   service (22)   staff (133)    
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1. It feels like home because of the generous staff from the doormen who welcome EVERY guest to the desk staff (superb at check-in and departure to the several concierges all of whom are knowledgeable and most helpful.
"Regular Visitor, 2 times monthly " Read full review on TripAdvisor   5/17/2012 Vote      
2. I have yet to find a hotel as welcoming and with as helpful and friendly a staff as the DC Sofitel.
"Regular Visitor, 2 times monthly " Read full review on TripAdvisor   5/17/2012 Vote      
3. The staff was very courteous and always helpful.
"Amazing trip to D.C. " Read full review on TripAdvisor   5/14/2012 Vote      
4. The stuff were very helpful and always asked if they can help, the room felt warm and cozy and every attraction in the mall was in a walking distance.
"excellent hotel, in an excellent location " Read full review on TripAdvisor   4/27/2012 Vote      
5. Most memorable, however, is the attitude of everyone we encountered: Polite and always willing to help make our stay pleasant.
"Polite service -- what a concept " Read full review on TripAdvisor   4/18/2012 Vote      
6. One beautifully groomed tall gentleman who was very helpful and interested in spraking with us and a rather disheveled, aloof woman in need of a makeover and some customer service training.
"Overall good experience but in need of a makeover " Read full review on TripAdvisor   4/13/2012 Vote      
7. Plus on its advantage the staffs are very friendly and helpful to our need.
"Confort and excellent stay " Read full review on TripAdvisor   4/8/2012 Vote      
8. Staff is extremely helpful without squeezing tips out of you every now and when.
"Perfect location, perfect bistro " Read full review on TripAdvisor   4/3/2012 Vote      
9. Example, I needed help carrying my luggage down upon checkout at 11 AM and the porters were all busy helping other guests so the receptionsist came up to help me instead of making me wait.
"Excellent in Every Respect " Read full review on TripAdvisor   3/31/2012 Vote      
10. Service is exceptionally friendly and helpful.
"Excellent in Every Respect " Read full review on TripAdvisor   3/31/2012 Vote      
   
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