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Rank
45th
Out of 517

Hilton San Diego Resort

Average Price: $258  
 
Hotel Class:
1775 East Mission Bay Drive
San Diego, 92109 View map  
4-Star Hotel Rank: 18 of 30
Average review rating: 3.41
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (602) , Travelocity (10) , TripAdvisor (598) , YahooTravel (37)
SAFE TO BOOK ? (2/5 issues found)
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Responsive
Appears in 16 comments. 
The following words were used in comments with Responsive:
$ (3)   desk (3)   expectation (2)   favorite (2)   fee (2)   hallway (2)   need (2)   park (2)   reviews (2)   room (3)   service (3)   staff (4)   trip (2)    
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1. (5:30 in stead of advertised 4pm)Expect to be sent to voicemail when calling for services from your room(48 hr response times)Expect your room service tray to sit in your hallway for days.
"Don't let the good location to parks fool you. " Read full review on TripAdvisor   3/30/2012 Vote      
2. And i read older reviews of people complainign about $25 and $28 per day parking fees and the managment response has lawyas been that the parking fee is under review.
"Outragous parking fee of $32. How do you justfiy that? " Read full review on TripAdvisor   3/4/2012 Vote      
3. No response.
"Overall, great stay-great resort " Read full review on TripAdvisor   3/1/2012 Vote      
4. In contradiction to a previous hotel response, the hallway doors have NOT been fixed.
"This is a remodel??? The original version was better. " Read full review on TripAdvisor   1/3/2012 Vote      
5. The Staff is responsive from the time you arrive.
"Fantastic place for Business & Pleasure " Read full review on TripAdvisor   9/3/2011 Vote      
6. Being the one responsible for the planning, this trip has become my favorite also, almost entirely due to the helpfulness and efforts of front desk supervisor William Matthews.
"Front desk supervisor William Matthews comes through again " Read full review on TripAdvisor   9/2/2011 Vote      
7. This has become their favorite trip of the year, but they aren't responsible for any of the planning and coordinating.
"Front desk supervisor William Matthews comes through again " Read full review on TripAdvisor   9/2/2011 Vote      
8. He was kind and courteous, but it wasn't the initial response.
"Beautiful hotel " Read full review on TripAdvisor   2/15/2011 Vote      
9. With their smiling faces and grade confidence of knowing their professional responsibilities, TC and Josh made our stay very welcoming, pleasant and enjoyable.
"One of the best experiences ever!!! " Read full review on TripAdvisor   8/30/2010 Vote      
10. We don't think that responsiveness from the front desk, a 'hi' and smile from staff on the grounds, or decent service for a meal that cost well over $200 for a family of 4 was too much to ask.
"Smoked Out " Read full review on TripAdvisor   6/29/2009 Vote      
   
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