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Rank
37th
Out of 517

Westin Gaslamp Quarter

Average Price: $303  
 
Hotel Class:
910 Broadway Circle
San Diego, 92101 View map  
4-Star Hotel Rank: 15 of 30
Average review rating: 3.64
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (95) , MyTravelGuide (744) , Travelocity (3) , TripAdvisor (546) , YahooTravel (25)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 21 comments. 
The following words were used in comments with Responsive:
bags (2)   complain (2)   courteous (2)   damage (2)   desk (3)   enjoyable (2)   expectation (2)   friendly (3)   helpful (4)   hotel (4)   location (2)   night (2)   not (5)   personable (2)   prompt (2)   refund (2)   room (3)   secure (2)   staff (8)    
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1. The other desk person's response, 'sorry, we have to rent your room tonight.
"near perfect stay minus the staff imperfection " Read full review on TripAdvisor   5/24/2011 Vote      
2. THIS IS NOT BEING ENVIRONMENTALLY RESPONSIBLE, BUT MARKETING GIMICKRY.
"near perfect stay minus the staff imperfection " Read full review on TripAdvisor   5/24/2011 Vote      
3. Desk response, 'we believe in saving resource and avoiding unnecessary wasting of paper'.
"near perfect stay minus the staff imperfection " Read full review on TripAdvisor   5/24/2011 Vote      
4. They argued that they were not responsible for the error in booking as I had booked through a 3rd party.
"I was almost denied my last day of prepaid stay. " Read full review on TripAdvisor   4/13/2011 Vote      
5. We were also charged $32/day for overnight parking which is fine if we stayed overnight for 2 nights but since we only stayed one night, we have called the hotel and still awaiting a response.
"I'd try one of the other Westin hotels close by. " Read full review on TripAdvisor   8/25/2010 Vote      
6. Besides the preferred location, the property is outstanding, rates are very competitive and the staff is always accommodating and responsive.
"The best value and location in San Diego! " Read full review on TripAdvisor   8/9/2010 Vote      
7. The front desk and other staff were very responsive and courteous.
"Overall a nice place to stay in San Diego " Read full review on TripAdvisor   7/19/2010 Vote      
8. I haven't yet received confirmation of the point refund, and I don't know the extent of the refund, but I think Romeo's response was more than fair.
"Staff Converts Experience from Bad to Good " Read full review on TripAdvisor   7/7/2010 Vote      
9. When we asked for help, we got no response.
"4 Miserable Nights " Read full review on TripAdvisor   10/16/2009 Vote      
10. Friendly enough staff and responsive when you have them captive in person, but we are left with NO trust in the staff once we were in our room - it seems their follow-up as a whole is poor.
"GREAT location, nice facility, very inconsistent service. " Read full review on TripAdvisor   8/10/2009 Vote      
   
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