9. Stayed for one night - good location in center of city - short stroll to Gaslamp quarter, and big shopping mall next door - check in was fine - room pretty standard, bed was comfy - bathroom good size, though disappointingly poor shower (unusual for a Westin) - staff friendly but not much help - much confusion over whether they did laundry on Sundays (what 4* hotel on the planet would not do laundry or dry cleaning on a Sunday?.