Best Western Hacienda Hotel Old Town San Diego, San Diego, Correct

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OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Correct

Appears in 8 comments.

The following words were used in comments with Correct:
desk (3) food (2) great (2) not (3) problem (2) room (3) staff (2) voucher (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ) The free breakfast was a surprise, but the buffet was just ok--the server did not give us the option listed on the voucher the first day, but we did ask for and got our choices the next 2 days (mistsakenly used the voucher dated for the the last day on the first day and went to the front desk to see if we could trade it for one with the correct date, got an eye roll and an 'are you kidding me' look from the girl at the desk--I was not impressed.

"Great place, fun location & decor " Read full review on TripAdvisor 4/18/2012 Vote

2. The front desk staff seems to lack any authority or confidence to correct problems in a timely manner.

"Great Price and Great Location " Read full review on TripAdvisor 12/11/2011 Vote

3. Other reviews are correct in saying that there is a sandwich board out front advertising parking for $5.

"Gotta pay to play even if you stay! " Read full review on TripAdvisor 3/21/2010 Vote

4. Her name if I remember correctly was Jennifer.

"Gotta pay to play even if you stay! " Read full review on TripAdvisor 3/21/2010 Vote

5. Roomservice was great, food was actually the correct temp when delivered.

"Great location some staff clueless " Read full review on YahooTravel 2/3/2008 Vote

6. Fun place the staff was great, but I had a problem with my room key, it wasn't programmed correctly and I kept having to have it reprogrammed, not a big deal, but somewhat annoying.

"Great location some staff clueless " Read full review on YahooTravel 2/3/2008 Vote

7. After that we got the correct room.

"Hate it! " Read full review on TripAdvisor 10/1/2007 Vote

8. Room service was quick and food was delivered at the correct temperatures exactly as I requested.

"Pretty hotel, but lots of stairs " Read full review on TripAdvisor 8/16/2007 Vote