4. ( dont expect luxury if you aint paying for it) so why the hell do people complain about the rooms, yes i agree it needs some updating and is a bit run down but in my experience it was clean and the staff were more than helpful, on our 4th day we encountered a problem with our room and were given another room without any problem, lori the hotel manager goes out of her way to help where she can, she knows the hotel has some problems and is trying her best to resolve them.