3. in the 16 yrs we've been coming to orlando this hotel has been used by us 14 times not anymore we stayed there for a week from the 8th and went to clearwater for 4 days ask if they could do us a deal to come back for the last 3 days of our holiday and the lady from reception was very sharp with us which was not very nice the house keeping was really bad been out allday returned at 4 room still not done this is not what we where used too has ruby our cleaner we had 2yrs ago was wonderful i have always told friends and people i work with if there coming to orlando come here i won't now i'll tell them about the 3 wonderful days we had at la quinta just down the road who gave us a senior rate for our mother who is in her seventys and was 20 dollars cheaper lets hope there attitude changes for me to book here again.