4. -- they need to add mini blinds to solve this as the bed was very close to the window and window had just a short curtain), had to request more coffee for the room several times one morning (took 3 calls to get the coffee), continental breakfast offerings had funky taste (a 'flavor transfer', like when someone needs to clean out the fridge), and we really would have liked a mini-fridge for leftoversNon of the 'cons' were a huge deal and none of these issues would make me not want to stay again, for a similar rate at least.