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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Positive
Appears in 21 comments. 
The following words were used in comments with Positive:
attitude (2)   beauty (2)   experience (4)   guest (2)   hotel (6)   impressed (2)   location (6)   menu (2)   negative (2)   not (5)   return (2)   room (4)   season (2)   service (7)   superb (2)   tasteful (2)   view (3)    
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1. Check-in was swift and a positive experience.
"Mandarin Oriental Excellent Hotel " Read full review on TripAdvisor   2/7/2012 Vote      
2. The Rooms are great and the service attitude so positive it makes up for the slight refreshing neededn.
"Over the top service " Read full review on TripAdvisor   2/1/2012 Vote      
3. The location is downtown Miami, located on the small Brickell key, which is a very good position.
"Very good stay " Read full review on TripAdvisor   12/5/2011 Vote      
4. Let's start with the positives: the deluxe bay view room has a beautiful ocean view with the bridge to key biscayne in sight.
"Definitely not a 5-star hotel " Read full review on TripAdvisor   8/22/2011 Vote      
5. On a positive note Barry mention this to Eric in guest services and he was not aware of what had happened he went out of his way to help us and covered a meal at the hotel that we had, had.
"Great honeymoon hotel, we will definitely be back " Read full review on TripAdvisor   6/21/2011 Vote      
6. In actuality, they have created the 'atmosphere' of a beach complete with beautiful lounge chairs/umbrellas, relaxing music playing from speakers positioned in palm trees, all overlooking Biscayne Bay.
"Beautiful hotel & very attentive staff " Read full review on TripAdvisor   4/22/2011 Vote      
7. I chose the Mandarin Miami based on the positive reviews on Tripadvisor and my previous positive experiences with Mandarin Hotels elsewhere (particularly San Francisco) but was disappointed with the Miami property.
"Average hotel not 5 stars " Read full review on TripAdvisor   3/11/2011 Vote      
8. We chose the Mandarin Oriental because we had heard so many positive comments about the hotel chain.
"A terrible experience " Read full review on TripAdvisor   3/6/2011 Vote      
9. Had the hotel responded appropriately (or even politely) we could have salvaged what remained of our stay and even left with a more positive impression of the service, but the utter indifference of the response was so shocking that it caused us to cut short our stay.
"Deeply disappointing service - items stolen and hotel did not seem to care " Read full review on TripAdvisor   7/21/2010 Vote      
10. The only thing that could be viewed as a negative was the location, however for us it was a positive.
"Quiet Island Paradise " Read full review on TripAdvisor   7/26/2008 Vote      
   
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