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Rank
12th
Out of 468

Mandarin Oriental Miami

Average Price: $336  
 
Hotel Class:
500 Brickell Key Drive
Miami, 33131 View map  
5-Star Hotel Rank: 3 of 16
Average review rating: 4.45
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (26) , Travelocity (4) , TripAdvisor (492) , YahooTravel (95)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 39 comments. 
The following words were used in comments with Cares:
arrival (3)   attentive (2)   bad (2)   balcony (2)   beach (2)   better (2)   clean (3)   concierge (4)   excellent (2)   floor (2)   guest (2)   hotel (7)   management (4)   need (4)   not (11)   room (9)   service (7)   staff (3)   well (4)   wondering (3)    
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1. They take care of every single detail of your stay.
"Beyond expectations " Read full review on TripAdvisor   4/7/2012 Vote      
2. To sum up, it's obviously catering to one night pre-cruise clients who don't care very much about this leg of their journey, and so standards are perhaps not as high as other hotels in the chain.
"Good location but overpriced. " Read full review on TripAdvisor   2/21/2012 Vote      
3. Wonderful place, the best care.
"love it :) " Read full review on TripAdvisor   12/8/2011 Vote      
4. but who cares as best hotel in Miami and have stayed here several times now over better located establishments.
"5 star all the way " Read full review on TripAdvisor   6/9/2011 Vote      
5. be careful going bare foot by the end of the bed corner; badly hurt my toe.
"5 star all the way " Read full review on TripAdvisor   6/9/2011 Vote      
6. I don't think we care about those details, but we focus on other important things.
"Avoid. Unless you're a star or an outlaw " Read full review on TripAdvisor   9/2/2010 Vote      
7. Clearly, no one was talking to each other, the manager seemed to care less about what was going on, and even the police seemed shocked at the hotel's reaction.
"Items stolen at private beach " Read full review on TripAdvisor   8/13/2010 Vote      
8. Very clean rooms and hotel, it's just the maintenance issues that leave you with the feeling of not quite well cared for.
"Distinctly Mandarin Service but maintenance details need closer attention " Read full review on TripAdvisor   6/11/2010 Vote      
9. There are little areas that seem worn out, chipped, old, simply in need of care or replacement.
"Distinctly Mandarin Service but maintenance details need closer attention " Read full review on TripAdvisor   6/11/2010 Vote      
10. Staff hit and miss, a couple of really helpful staff, others off-hand and in need of sessions in customer care.
"Not quite what you'd expect of the Mandarin Oriental Chain " Read full review on TripAdvisor   5/9/2010 Vote      
   
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