Millennium Biltmore Hotel Los Angeles, Los Angeles, Cares

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OpinionWell
Rank

21st

Out of 700

Millennium Biltmore Hotel Los Angeles	Average Price: $203 Check Rates

Hotel Class:

506 South Grand Avenue

Los Angeles, 90071-2607 View map

4-Star Hotel Rank: 10 of 45
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (88) , MyTravelGuide (796) , Travelocity (12) , TripAdvisor (658) , YahooTravel (87)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (21) adequate (23) attentive (16) awesome (15) beautiful (202) beauty (17) best (53) better (86) big (64) cares (25) cheaper (15) clean (176) comfortable (134) comfy (31) convenient (43) cool (22) courteous (22) decent (21) efficient (27) elegant (66) excellent (82) exceptional (40) fabulous (20) fantastic (37) free (82) friendly (150) fun (24) generous (19) good (304) gorgeous (39) great (297) happy (22) helpful (168) huge (40) liked (230) love (111) luxurious (17) magnificent (18) new (60) nice (263) perfect (40) pleasant (34) plenty (30) professional (30) quiet (58) reasonable (41) spacious (50) stunning (24) welcoming (14) wonderful (50)

Cares

Appears in 48 comments.

The following words were used in comments with Cares:
busy (3) car (3) concierge (3) desk (5) free (3) hotel (18) management (5) much (4) night (2) not (6) park (6) public (4) room (11) safe (3) service (3) small (3) staff (7) swimming (2) valet (4) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not that we really cared about that.

"Beautiful Setting: Fun Experience " Read full review on TripAdvisor 4/6/2012 Vote

2. The concierge have no idea what is going on in the city and the hotel management dont care one bit about how their customers have been treated.

"Great Hotel apart from the bedrooms and the service " Read full review on TripAdvisor 12/22/2011 Vote

3. Its a pity that I have to write a review like this, however no-one from management in the hotel seemed to want to help us or even cared about what had happened.

"Great Hotel apart from the bedrooms and the service " Read full review on TripAdvisor 12/22/2011 Vote

4. ) Such a shameOne exception to that rule would be the cleaning staff - very pleasant and efficient As for the rest of them especially check in and parking supervisers but also the concierge staff- terrible service and a dont care attitide.

"great hotel terrible staff " Read full review on TripAdvisor 10/30/2011 Vote

5. Being downtown was not convenient for us, but I would consider staying here again because I care more about clean rooms and kind staff than being exactly where I need to be.

"Comfortable hotel, great staff, but not the most convenient " Read full review on TripAdvisor 9/11/2011 Vote

6. He shrugged his shoulders like he couldn't care less and that was the end of it.

"Horrible management, miserable employees - stay elsewhere! " Read full review on TripAdvisor 7/31/2011 Vote

7. (Can you see where this is going?) Albert - the hotel manager who is supposed to, you know, actually care about the guests - took about 15 minutes to wander out of his office to do me the favor of speaking to him, and then had no idea what the issue was even though Miguel had briefed him on it.

"Horrible management, miserable employees - stay elsewhere! " Read full review on TripAdvisor 7/31/2011 Vote

8. After such an unpleasant start, the person at the front desk this time around really took care of us, giving us a room on the club floor, as well as free access to the club lounge, which included a free breakfast and free internet access in the lounge.

"Very grand hotel " Read full review on TripAdvisor 7/16/2011 Vote

9. May sound strange, but even with the bathroom door shut, the straight shower curtain blows and provides you about 1 foot of space between the curtain and the shower wall, neither of which I cared to be in contact with.

"It's been 10 years and not alot had changed " Read full review on TripAdvisor 5/9/2011 Vote

10. The hotel management couldn't have cared less - had to be pushed to move us to another room, then did not enquire after our welfare at all for the rest of our stay.

"we were robbed at the biltmore - poor security, poor customer service " Read full review on TripAdvisor 1/4/2011 Vote